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OPD is seeking a Client Advocate for its Client Services Division.
OPD provides holistic, community-based representation for low income New Orleanians in Criminal District, Juvenile and Municipal Court in Orleans Parish. We represent thousands of people each year utilizing a client-centered defense model that puts the client first and takes a 360° approach to our advocacy and representation. We recognize our clients are unique individuals and work to address their needs both in the court and out. Our diverse staff includes adult and juvenile attorneys; social workers; client, youth and parent advocates; investigators, and administrators all working together for equal justice for our clients, their families, our community, and a more just New Orleans. In short, we protect innocence, defend the constitution, demand justice, and hold power accountable.
Job Summary: Many OPD clients become involved in the criminal legal system due to poverty, homelessness, addiction, un/under-treated mental health issues, and/or neglect and abuse. Under the direct supervision of the Client Services Division Supervisor and CSD Deputy Supervisor, the Client Advocate will work to support and improve advocacy for clients throughout the case process, thus increasing success upon release. The Client Advocate seeks out alternatives to incarceration and utilizes individualized mitigation to reduce the reliance on jail and divert our clients to more appropriate social services and treatment.
The Client Advocate will use Client Service Division (CSD) Case Management System to assist in the presentation of CSD work/data internally and externally. The position will network and foster partnerships within the community to better assist clients. The Client Advocate will train, supervise, coordinate, and evaluate CSD undergraduate interns. They will actively develop new advocacy support services in response to attorney request and client need. “Advocacy support services” may include any administrative, paralegal or social service that (1) significantly strengthens attorneys' advocacy efforts; yet (2) requires no advanced professional training or accreditation.
Qualifications: Ideal candidates will have demonstrated interest in serving underserved communities. The ability to work well with people of various cultural, racial, ethinic, socioeconomic and educational backgrounds is a must. Candidates must be flexible, highly-motivated, and proficient at multitasking. The ideal candidate will have very strong communication skills and will work well in a team setting, Other qualifications consist of one (1) year of full-time experience working in the justice system or in similar settings preferred; knowledge of Orleans Parish Social Services, and outreach resources preferred; ability to use and understand basic computer functions is a must; access to reliable and insured vehicle is a plus; fluency in Spanish or Vietnamese and familiarity with New Orleans service providers are a plus. High school diploma or GED required, bachelor's degree in social work, psychology, or related fields preferred. Equivalent combination of training, education, and experience that would provide the essential job knowledge and abilities required.
This is a full-time position, with competitive salary and benefits.
To Apply: Qualified and interested applicants must submit all of the following to be considered for this position: cover letter explaining your interest in the position, resume, writing sample, and a list of three references. Application deadline is Friday, May 31, 2024 at 5pm CST. This position will start September 3, 2024.Incomplete applications will not be considered.
OPD is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, creed, color, age, religion, gender, national origin, disability, veteran status or sexual orientation.
The Orleans Public Defenders provide representation to indigent criminal defendants in Orleans Parish. OPD’s mission is to fight for our clients by providing excellent client-centered representation, reforming the system and partnering with the community. OPD is committed to representation that respects the humanity and dignity of those within the criminal legal system.
Full Time
Business Services
$38k-48k (estimate)
05/05/2024
07/04/2024
opdla.org
New Orleans, LA
200 - 500
Business Services
The job skills required for Client Advocate include Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Advocate positions, which can be used as a reference in future career path planning. As a Client Advocate, it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Advocate. You can explore the career advancement for a Client Advocate below and select your interested title to get hiring information.