Under the supervision of the Clinical Supervisor, the Family Support Worker optimizes the home environment for the physical, mental, and emotional well-being of children who are at risk of being abused or neglected, assisting in strengthening the parent-child relationship by improving parenting skills, reducing family stress, and meeting needs of parents.

Service provision in this position is primarily field based in the clients homes. Client homes will be located in Orange County.

Bilingual in Spanish or Creole - Preferred.

Schedule : Varies ( Must be available evenings and weekends )

Office Location:

2600 Technology Dr.,

Orlando, FL 32804

Essential Functions
Works with individual clients providing services to the clients during home visits. Establishes and maintains a trusting relationship with at-risk families by providing regular client contact through home visits. Maintains a quarterly home completion rate of at least 80% as required by Healthy Families America (HFA) Standards and Healthy Families Florida (HFF). Performs developmental assessments according to the intervals needed and completes the documentation in a timely manner. Maintains all outcomes measures at the required levels. Develops individual case plan with goals, objectives, and activities to meet client needs. Performs follow-up on Family Goal Plans, Child Development assessments and any community referrals given to clients. Applies knowledge of familial issues to increase positive interaction between the children and parenting partners. Helps parents learn problem solving and coping skills by providing curriculum materials /guidance and/or by providing referrals to appropriate community agencies. Assists the families on their caseload and their teams caseload in parents in making and attending appointments for doctors, social service agencies, etc. and ensuring that the team is able to meet or exceed their required outcomes. Demonstrates familiarity with community resources and accesses them appropriately to meet the needs of families. Record client observations and activities as required in a complete and concise manner within the required twenty-four-hour period. Must be able to work flexible hours, including early mornings, nights and weekends as needed. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
Meets supervisor on a weekly basis to evaluate client status.

Maintains familiarity and knowledge of community resources and uses these appropriately to meet client needs. Transports clients to and from doctors appointments, other social service agencies, picnics, outings, and social events. Attends regular staff meetings, team meetings, in-service training, and other meetings as required.

Education/Training
High School diploma or its equivalent is required.

Licensure/Certification
Valid Florida drivers license with no more than six (6) points, at least 21 years of age and must be insurable under the Orlando Health insurance carriers requirements and standards Access to an automobile and the ability to travel to various sites throughout the community using ones own vehicle.

Experience
One (1) year of experience working in supporting families, reducing family stress, and teaching positive parent-child interaction skills is required. Experience can have been gained through previous employment or related activities. Must demonstrate a knowledge of and belief in non-violent approach to disciplining children. Must demonstrate knowledge of child development, family dynamics, family problems, and stresses of parenting.

Experience in working with or providing services to children and families, acceptance of individual differences, experience, and willingness to work with the culturally diverse populations present among the sites target population, open to reflective practice (i.e., has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.)