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Orland School District 135 is Hiring a Device and Network Support Specialist Near Orland, IL
JobID: 1943
Position Type: At Will/Device and Network Support Specialist
Date Posted: 3/7/2023
Location: Orland School District 135 District Office
Closing Date: until filled
Supervisor: Director of Instructional Technology and Network Manager Salary Range: Regionally Competitive with 100% IMRF Paid Work Year: 12 Months
Summary: The primary responsibilities of this position would be to assist in networking device and systems maintenance. These needs have significantly increased with the growth of technology and the shifting of administrative roles with the expansion of the department responsibilities to include development of instructional practices and the integration of technology into curriculum. Qualifications / Experience Educational and/or work experience
Bachelor’s Degree in related field or equivalent experience
Minimum 3-6 years in the IT industry, preferably with experience in the educational setting
Experience with mobile device management software preferred
Experience with macOS and iOS devices preferred
Experience with Genetec Security Center and/or overall knowledge of security camera systems.
Experience with student information systems and/or business management suite preferred, Skyward professional development or certification a plus
General network management experience (to include Microsoft Server class OS management, DNS, DHCP, VMWare, networking/subnetting familiarity)
Experience with google apps preferred
Experience with physical network cabling: running new data lines, terminating, and certifying
Experience with Cisco and HP switching command language
Other Skills and Abilities
Outstanding organizational skills and high attention to detail; outstanding written and oral communication skills, must have the ability to present problems and solutions in non-technical jargon.
Articulate, professional demeanor with strong self-confidence and initiative.
Ability to work in a constantly changing environment.
Possess qualities of honesty and dependability in a team oriented environment; is able to exhibit characteristics of cooperation and initiative under stressful business situations.
Willingness to travel between sites in D135 district and Chicagoland surrounding districts.
Essential Duties and Responsibilities
Collaborate in organizing, managing, and deploying mobile devices in conjunction with the District’s 1:1 strategy and goals.
Collaborate in managing, maintaining, and repairing Apple and Windows devices as needed.
Collaborate in maintaining the Skyward platform and utilizing the Skyward and ISCorp help desk systems as needed.
Support the management and maintenance of the technological infrastructure, network, network safety, and confidential systems and data.
Conduct confidential data searches and completion of FOIA requests.
Promote the use of the district help desk system, close assigned tickets in a timely manner and document the work completed to resolve the issue.
Responsible for first-response technical support to all issues reported via phone, email and on-site visits, technical support includes troubleshooting levels 1, 2 and 3 software and hardware issues, replacements/upgrades and informal on demand training.
Participate and assist in the streaming of the district’s Committee and School Board Meetings as needed.
Assist in summer projects that relate to setup and installation of hardware and software for the next school year.
Availability for emergencies beyond normal work hours.
Other duties as assigned by the Director of Instructional Technology and the Network Infrastructure Manager.
Physical Abilities and Working Conditions
Vision: (which may be corrected) to read small print; view a computer screen for prolonged periods.
Hearing: (which may be corrected) to answer telephones and tolerate exposure to noisy conditions.
Speech: to be understood in face-to-face communications; to speak with a level of proficiency and volume to be understood over a telephone.
Upper Body Mobility: use hands and fingers to feel, grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
Lower Body Mobility: to bend at waist; stoop; twist and turn torso.
Strength: to lift, push, pull and/or carry objects that weigh as much as 25 pounds on a frequent basis.
Environmental Requirements: encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
Mental Requirements: read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; business math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copying, comparing, compiling and coordinating information and records.
Apply: Applicants should complete the online application and upload all supplementary materials electronically. Hard-copy materials are not accepted. The online application may be accessed by visiting our website: https://www.applitrack.com/orland135/onlineapp/default.aspx We are an equal opportunity employer who fully and actively supports equal access for all people regardless of race, color, religion, gender, sexual orientation, age, national origin, or disability.