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2 Full Time Collection Agent Jobs in Cape Coral, FL

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Orion Capital Solutions
Cape Coral, FL | Full Time
$37k-47k (estimate)
1 Month Ago
TRANZACT
Cape Coral, FL | Full Time
$56k-74k (estimate)
2 Days Ago
Full Time Collection Agent
$37k-47k (estimate)
Full Time 1 Month Ago
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Orion Capital Solutions is Hiring a Full Time Collection Agent Near Cape Coral, FL

Base Pay, plus monthly bonus opportunity! **Start Monday!!!**

Must comply with state/federal laws as well as company policies. We will Train!

NEW POSITION- HIRING NOW! Orion Capital Solutions is continuing to grow. We have immediate openings in our Cape Coral office. Each employee has a base hourly rate as well as a monthly goal and bonus opportunity.

This is a great opportunity! The future is unknown for industries such as teaching, hospitality and many other specialized business fields. We can provide stable employment now and for the future. Our collector will be assisting customers with past due debt and coming up with solutions Therefore, helping improve their financial well-being.

Orion Capital Solutions is looking for debt collectors who have top-notch communication skills and who don't mind spending much of their day speaking on the phone. You must always be the right balance of assertive and professional. You must be able to work in a compliant environment and adhere to all state and federal laws.

WE ARE LOOKING FOR EXPERIENCED COLLECTORS, BUT WILL TRAIN THE RIGHT CANIDATES WITH NO EXPERIENCE.

MUST BE ABLE TO MULTITASK, HAVE EXCELLENT COMMUNICATION SKILLS AND BE A STRONG NEGOTIATOR.

Responsibilities:

  • Contact debtors to arrange payment of their outstanding balances
  • Comply with all state, federal, and consumer protection laws
  • Set up payment plans or determine settlements for debtors who are unable to pay in full
  • Document all communications and actions
  • Send correspondence to debtors regarding delinquent accounts
  • Provide daily/weekly updates to management
  • Skip Trace
  • Dial anywhere between 150-200 calls per day

Qualifications:

  • Strong verbal communication skills
  • Excellent negotiation skills
  • Strong customer service skills
  • Ability to handle inbound and outbound calls in a fast-paced team environment
  • Proficiency in Microsoft Word, Excel and Outlook applications

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Expected hours: 38 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Vision insurance

Weekly day range:

  • Monday to Friday

Work setting:

  • Call center
  • Office

Experience:

  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Cape Coral, FL 33904 (Required)

Ability to Relocate:

  • Cape Coral, FL 33904: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

06/11/2024

The job skills required for Full Time Collection Agent include Customer Service, Call Center, Microsoft Excel, Communication Skills, Verbal Communication, Microsoft Word, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time Collection Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time Collection Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Full Time Collection Agent positions, which can be used as a reference in future career path planning. As a Full Time Collection Agent, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full Time Collection Agent. You can explore the career advancement for a Full Time Collection Agent below and select your interested title to get hiring information.

TRANZACT
Full Time
$56k-74k (estimate)
2 Days Ago

If you are interested in becoming a Collection Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collection Agent job description and responsibilities

Accomplished collection agents will mitigate financial losses by developing and enacting manageable debt recovery plans.

02/13/2022: Phoenix, AZ

Collections agents also work closely with accounts receivable, sales, and legal departments to develop strategies for collecting on delinquent accounts and determine when further actions are necessary.

03/14/2022: Gary, IN

Alternatively, collections agents may need to negotiate for a settlement so that the agency receives payment on a certain percentage of the debt.

03/02/2022: Oakland, CA

Collections agents keep detailed records of all customer communications, payment plans that customers have agreed to, and amounts paid via telephone.

02/17/2022: Provo, UT

Collections agents spend much of their time pursuing customers with overdue balances and negotiating payments to settle debts.

03/22/2022: Santa Barbara, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collection Agent jobs

Typically, companies hire collections agents with a high school diploma or GED and one to two years of customer service or telemarketing experience, along with the following skills.

04/21/2022: High Point, NC

Finally, collections agents should have some familiarity with the Fair Debt Collection Practices Act, which sets rules for debt collection and customer communications.

03/28/2022: Port Arthur, TX

Debt collection certification or training preferred.

02/13/2022: Atlantic City, NJ

A minimum of 2 years experience in sales, customer service, or telemarketing.

03/24/2022: Brockton, MA

Experience in developing and enacting debt recovery plans and strategies to prevent losses.

04/27/2022: Juneau, AK

Step 3: View the best colleges and universities for Collection Agent.

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