Title: Food Hub Operations Associate

Location: Fresh Start Food Hub, 150 Spruce Street,Manchester, NH

Terms: Part-time, May through December 2024, 24 hours per week, daytime hours

Compensation: Compensation will be commensurate with applicant’s skills and experience, from $18-20/hour

About ORIS: The Organization for Refugee & Immigrant Success (ORIS) is a non-profit community-based organization with a mission to aid in the resettlement of refugees and immigrants by providing assistance, training, resources, and opportunities that promote self-sufficiency. ORIS programs support new Americans to hone their strengths and transform barriers as they integrate into and become leaders within their communities. ORIS programming includes the New American Sustainable Agriculture Program (NASAP) farmer training and business development, food access initiatives, Healthy Families victim advocacy and case management, youth development, and workforce development.

About Fresh Start Farms: Fresh Start Farms is a collective brand for farmers participating in the New American Sustainable Agriculture Program. The Fresh Start Food Hub opened in 2020 and organizes and actively manages the aggregation, distribution, and marketing of produce from Fresh Start Farmers and other local producers. The food from the Fresh Start Food Hub is distributed through a CSA FarmShare, a mobile market, wholesale accounts, a retail market, and other food access projects.

Job Overview: The Operations Associate will play an essential role in implementing Fresh Start Food Hub programming focused on food procurement and distribution. This multifaceted role will include receiving and packaging produce, packing orders, delivering product to customers, operating the Fresh Start Market, and supporting inventory management. This is an exciting opportunity to be part of an innovative, impactful, and community-driven organization, while building a more vibrant, inclusive, and thriving local food system.

Key Responsibilities:

• Receive produce, ensuring that it meets Fresh Start Farms’ quality standards. Complete tasks as needed such as washing, weighing, bagging/bunching, and packaging produce
• Pack produce into boxes according to daily and weekly orders
• Operate retail market and complete tasks such as running the cash register, helping customers, conducting inventory counts, and daily opening and closing procedures
• Utilize inventory, POS, and CSA subscription software platforms to efficiently manage inventory, vendor orders and invoice information
• Maintain food safety protocols in accordance with federal and state and local regulations
• Maintain a clean and safe working environment at the Hub
• Provide personable and proactive service to all customers, community partners, and other stakeholders
• Assist with other Fresh Start Farms duties and special projects as assigned

Qualifications:

Required

• Ability to lift and carry a minimum of 50 pounds and ability to load and unload trucks quickly and efficiently
• Comfort and ease with learning technology platforms, specifically Google Drive, Docs, Sheets, and Gmail
• Strong time management and customer service skills
• High level of attention to detail, time management, and organizational skills
• Flexibility and willingness to find creative solutions
• Demonstrates ability to engage with diverse communities and partners in a sensitive and competent manner
• Ability to both collaborate with team members and be self-motivated

Preferred

• Work experience in a relevant field including agriculture, food service, driving/delivery, warehousing, and customer service
• Food safety certification such as Always Food Safe, AA Food Handler, or 360 Training or willingness to gain
• Proficiency in another language will be considered an asset (Kinyarwanda, Kirundi, Maay Maay, Nepali, Spanish, Swahili etc.). Multilingual candidates are highly encouraged to apply.
• Candidates with first-hand or lived experience in new American communities are especially encouraged to apply.
• A demonstrated interest in food systems, sustainable agriculture, community development, and/or issues impacting new American communities

The Organization for Refugee and Immigrant Success is an Equal Opportunity Employer.

All interested candidates should send their resume to Food Hub Director, Sarah Bower, at sbower@refugeesuccess.org.

Job Types: Part-time, Seasonal, Temporary

Pay: $18.00 - $20.00 per hour

Expected hours: 24 – 35 per week

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Manchester, NH 03103: Relocate before starting work (Required)

Work Location: In person