Position Summary

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.
The Waste Prevention and Environmental Services Department (WPES) is looking for a Scalehouse Supervisor to supervise the scalehouse operations team at Metro South Transfer Station. You will lead, develop, and grow a robust team of technicians dedicated to extraordinary customer service, cash management, and education of customers. This team operates in a fast-paced environment that weigh inbound and outbound customers at the transfer station. Transactions are paid through automated accounts, cash, credit card, and check all managed through a proprietary Point of Sale system.
WPES is committed to leading with equity in everything we do. We are guided by the 2030 Regional Waste Plan, which is focused on advancing racial equity, reducing the environmental and health impacts of products, maintaining and improving our garbage and recycling system, and rectifying the historic and ongoing inequities of that system on communities of color and others in our region.
We seek leaders who are human-centered, self-aware, transparent, authentic and adaptable, and who inspire, motivate, and empower others to continuously develop, learn, and grow. If you are committed to advancing racial equity and dismantling systems that oppress people of color and other disadvantaged communities, and to fostering increased livability, sustainability and justice throughout the region, we invite you to join us in this critical work.

• Hire, train, and supervise staff. Staffing may include multiple levels of supervision, direct and indirect reports, and regular full- and part-time, and/or temporary/seasonal staff.
• Supervise and coordinate staff activities by planning, organizing, and coordinating workloads and assignments, including coaching, and evaluating staff performance.
• Monitor service levels, labor costs, products, and prices, to stay within budget.
• Maintain accounts and contracts, by developing and maintaining relationships.
• Provide staff support, including input to the planning process for short- and long-term goal setting.
• Be responsible for carrying out agency and departmental plans.
• Develop and maintain procedures, standards, and processes. Provide and ensure excellent customer service and a supportive and respectful environment. Assist the public, public officials and agency partners, and other employees in a professional and courteous manner with the goal of meeting or exceeding expectations.
• Resolve and report requests and concerns.
• Complete paperwork and reports in a timely and accurate manner and maintain computerized and hard copy records and files.
• Be responsible for emergency management; may respond to and handle emergency situations.
• Actively participate on committees and/or attend meetings as assigned.
• Fulfill Metro’s core values of public service, excellence, teamwork, respect, innovation and sustainability.
• Comply with Metro and Metro’s visitor venues policies, procedures and applicable work rules; applicable law and collective bargaining agreements as appropriate.

• Ability to build and maintain positive relationships and contribute to a positive team atmosphere; engage others in ways that foster respect and trust.
• Ability to encourage and appreciate diversity in people and ideas – seek to understand the perspectives of others.
• Ability to communicate effectively, both orally and in writing, with individuals and groups regarding complex or sensitive issues or regulations.
• Commitment to practice continuous improvement - research new possibilities, contribute ideas and stay current in field of work.
• Current knowledge of business and staff supervision, training and team development strategies.
• Decision making, discretion, problem analysis and resolution, and independent judgment.
• Knowledge of budgeting methods and principles, including cash/revenue management.
• Knowledge of principles and practices, and the legal requirements, regulations, and laws applicable to area of assigned responsibility.
• Proficiency with Math and computer skills with the ability to effectively communicate, gather data and generate reports; and the ability to learn new programs, including ongoing maintenance and administration.
• Ability to work with mechanical and/or specialized equipment such as hand tools, riveters and drills.
• Ability to work in a safe manner and follow safety policies, practices, and procedures.

• Some specialized training and knowledge beyond the high school level in the function or responsibility that is to be supervised AND
• Three years of directly related experience AND
• Two years of supervisory experience OR
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

• Duties are performed both indoors and outdoors with employees being exposed to inclement weather conditions.
• Required use of Personal Protective Equipment.
• Employees work with power equipment, sharp tools, and around potentially strong odors, slippery surfaces and loud noises.
• The position requires standing and sitting on a daily basis.

• Previous experience working in a union environment and leading a represented team.
• Previous experience working with PeopleSoft, Kronos, Point of Sale systems, specifically scale operating systems.
• Solid Waste industry experience, particularly in scalehouse operations.

• A completed online application.
• Complete responses to the supplemental questions

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments
• Reference check

Additional Information

Questions?
Recruiter: Carrie Gundermann
Email: carrie.gundermann@oregonmetro.gov
Equal employment opportunity
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
Accommodation
Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.
Veterans' preference
Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Hybrid Telework
Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
Pay equity at Metro
No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do.Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Online applications
Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.
How to Apply
For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page.
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Metro
Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area’s garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.

As part of the Metro family, you play a vital role in serving the people of the greater Portland region.
Family members, including eligible spouses, domestic partners, and children, are covered under most of our benefits programs. Benefits vary depending on position and full-time, part-time, and variable hour status.
This is a budgeted, regular status position with a full-time schedule. The position is eligible for these benefits:

• Medical, dental and vision health insurance
• Paid sick leave
• Paid vacation, holiday, and other leave
• Paid parental leave
• Full contribution to Oregon PERS retirement
• No-cost TriMet Hop Pass
• Employee Assistance Program
• Training opportunities
• Flexible schedules depending on position and department
• Hybrid/Telework living in Oregon /Washington depending on position and department