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Job Title: Team Lead
Classification: Exempt
Reports to: Office Manager
Summary/Objective: A Team Lead, is responsible for overseeing the daily operations of the clinic and its various departments. Their duties include communicating with doctors and staff, relaying important information or policy changes from upper management, and implementing incentives to enhance employee productivity.
Job Duties and Responsibilities:
Details and Goals:
1. Management of staff at Aloha clinic. Assist in hiring, leading, training, and inspiring staff
2. Increasing stats, production, capacity, and reaching goals/metrics
3. Facilitate staff to reach Patient Visit goals in Aloha office.
4. Increasing sales/production/collections for regenerative medicine to reach location goals.
5. Assist in the hiring and training case managers for regen with regular, daily drilling and training
6. Monthly analysis: return on investment (ROI) for each service line and present to Office Manager and Senior Management
7. Marketing: Review location metrics regularly and adjusting based on ROI for all active marketing channels.
G. Implement Company authorized training to improve operational results for Regen Medicine.
8. Ensure team provides exceptional customer service with a smile and compassion. Working as a team to drive practice and reach goals. Ensure operational flow of office is stream-lined, efficient, and smooth.
9. Lead regular Staff meetings in to inspire staff to reach production goals. Participate in weekly Senior Staff meetings.
10. Staff performance reviews with team members
11. Helping with HR as needed
Skills and Qualifications:
Requirements/Experience:
In addition to the technical knowledge, experience and competence required of this job title, all company employees must also possess problem-solving skills, intelligence, perseverance, orderliness, responsibility, drive toward and satisfaction at the attainment of goals. Calmness and endurance under stressful conditions. Consistency and predictability in the regular attendance to duty, individual initiative as well as participation in group efforts. Correct estimation of specific circumstances, fairness, empathy, appreciation toward fellow workers, and effective communication skills. You may be required to be cross-trained in other job duties based on the needs of the clinic.
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
$111k-166k (estimate)
05/10/2024
09/05/2024