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Starting pay range: $20.14 - $22.90 per hour, eligible for incentives.
OCCU offers $2 per hour in additional compensation for bilingual Spanish-speaking employees who pass a standardized language test.
Location: Remote position must live in Oregon or Washington to be considered for the role.
OCCU is here to enrich lives. We do this by hiring tenacious, humble, and big-hearted individuals who are driven to work hard; contribute to an outstanding member experience; support their community through volunteering and advocating for community needs and are dedicated to their own individual growth and development.
As a Service Representative, you will assist members and potential members with their Credit Union needs; explain services, set up new accounts, respond to problems, and direct members to the appropriate employees. This is a fast-paced job with a lot of moving parts!
This is a full-time position with a work schedule that would range from 8 am to 6:30 pm, Monday - Friday. Saturday rotations are required. We are currently working a 32-hour work week in the Contact Center where you would work four (4), 8-hour days and be compensated for 40 hours! The 32-hour work week is subject to change back to five (5) days a week with an 8-hour day work schedule at any time if business need requires it. Days off may rotate and may not be all together.
Every day you will:
To thrive in this role, you must have:
Qualified candidates for this position will have the relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without accommodation.
OCCU offers a robust compensation and benefits package including:
OCCU is an Equal Opportunity Employer.
Full Time
$32k-40k (estimate)
03/31/2023
04/25/2024
ulaneocu.org
Thousand Oaks, CA
<25
The following is the career advancement route for Call Center Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Service Representative. You can explore the career advancement for a Call Center Service Representative below and select your interested title to get hiring information.