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Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all of the qualifications, they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don’t meet every minimum qualification described or are unsure if your experience could be considered related experience. Bilingual English/Spanish Encouraged
ABOUT OREGON CASCADES WEST COUNCIL OF GOVERNMENTS (OCWCOG)
OCWCOG manages a variety of local, State, and Federal programs to serve residents, local governments, and businesses in our tri-County Region. OCWCOG is recognized by the State of Oregon as an Area Commission on Transportation (ACT) and a Type B Medicaid Transfer Agency. Additionally, the association is recognized by the Federal Government as an Area Agency on Aging (AAA), an Economic Development District (EDD), an Economic Development Revolving Loan Fund Coordinator, a U.S. Department of Agriculture Revolving Loan Agency, and staffs the two Metropolitan Planning Organizations (MPOs) in the Region. These designations increase OCWCOG’s ability to serve our communities’ needs.
As an Oregon intergovernmental entity, in addition to the programs and services that OCWCOG is required by State or Federal contract to provide, OCWCOG helps businesses find appropriate capital; facilitates seniors and persons with disabilities plan for independent living; coordinates local road improvement priorities; and assists with administration and technical support for its member governments.
Each program works towards OCWCOG’s mission of helping the Region’s communities collaborate to solve problems and connect member governments, businesses, and individuals with a wide array of resources.
Title: Eligibility Specialist
Position Classification: Eligibility Specialist
Department: Senior and Disability Services
Reports to: Senior and Disability Services Program Supervisor
SUMMARY OF POSITION
This position is FLSA non-exempt and eligible for overtime. This position is union represented. Performs specialized financial eligibility functions including in-person, phone, or community interviews and collection/verification of financial information to make eligibility determinations and complete ongoing financial reviews. Access various state and federal database systems to collect/report data and issue state and federal benefits. This position is a Mandatory Reporter by statutory requirement.
Performs position duties in a manner that promotes customer service and harmonious working relationships, including treating all persons with compassion and respect. Collaboratively engages in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations. Develops supportive working relationships with agency staff, supervisors, and community partners through active participation in shared workloads. Demonstrates ability to problem-solve and think critically by using complex policy to make informed decisions regarding eligibility for publicly funded programs. Demonstrates positive acceptance of constructive feedback and suggestions to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere committed to promoting diversity, equity, and inclusion. Regular attendance is required to meet the demands of this job and to provide necessary services. Teleworking option may be available following probationary trial service.
ESSENTIAL JOB DUTIES
75% Essential Duty 1: Determines financial eligibility for Medicaid, SNAP, TANF, ERDC, and other programs.
15% Essential Duty 2: Customer Service and Counselling on Benefits
10% Essential Duty 3: Administrative Processes
OTHER JOB DUTIES
Identifies and makes referrals for applicants who may need additional support and services including being a mandatory reporter of allegations of abuse or neglect.
Provides backup support as needed.
Attends unit meetings, staffing, and trainings as directed by leadership team.
SUPERVISION RECEIVED: Receives general supervision from Senior and Disability Services Program Supervisor(s).
SUPERVISORY RESPONSIBILITIES: None
WORKING ENVIRONMENT
Work is performed primarily in an office environment utilizing an agency provided computer, telephone and a variety of office equipment. Position requires sitting for long periods of time and performing extensive telephone and computer work. Occasional travel to various meetings and training courses or appointments with Oregonians is also required.
MINIMUM QUALIFICATIONS
Experience & Training
Graduation from a four-year college or university with major course work in social services preferred and/or any satisfactory equivalent combination of education, training and experience which demonstrates the knowledge, skills, and abilities to perform the duties of the job.
Knowledge, Skills and Abilities
Licenses, Certificates, & Other Requirements
To apply, please visit https://ocwcog.sutihr.com/jobs/jid/gr1ru2?referrer=
Job Type: Full-time
Pay: $22.69 - $30.41 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Full Time
$41k-52k (estimate)
03/19/2024
09/07/2024
ocwcog.org
Albany, OR
500 - 1,000
The job skills required for Eligibility Specialist include Customer Service, Transportation, Leadership, Time Management, Communicates Effectively, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be an Eligibility Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Eligibility Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Eligibility Specialist positions, which can be used as a reference in future career path planning. As an Eligibility Specialist, it can be promoted into senior positions as a Claims Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Eligibility Specialist. You can explore the career advancement for an Eligibility Specialist below and select your interested title to get hiring information.