Job Summary
Supports individuals to achieve their deserved quality of life, and ensures optimal health and safety by providing prescribed behavior support and supervision
ECF-Community Living Supports Department, Supported Living Division
High School Diploma or GED and 5 Years experience working with individuals with Intellectual Disabilities and Mental Health Diagnosis
OR an Associate degree in a related field and 3 years experience working with individuals with Intellectual Disabilities and Mental Health Diagnosis
OR a Bachelor degree in a· related field and 1 year experience working with individuals with Intellectual Disabilities and Mental Health Diagnosis
Essential Duties and responsibilities: include the below. Other duties may be assigned:
I. HEALTH AND SAFETY/CARE RESPONSIBILITES
A. Programming Outcomes:
1. Support individuals to meet there individual goals
2. Monitor and record data on personal goals
B. Supporting Roles (for the individuals assisted)
1. Provide the appropriate level of support each situation requires according to the Person Centered Support Plan (PCSP), Behavior
Plan/staff instructions, Physical and Nutritional Plans, seizure protocols, other care plans/instructions; and health status
2. Support individuals with choice making
3. Support individuals in their work, social, and leisure activities
4. Support family relationships as appropriate
5. Support community integration
6. Remain on shift until the relief staff arrives
7. Be attentive to and report any health and safety concerns of individuals
8. Ensure the safety of all individuals in cases of emergency events, such as-but not only-fire, tornado, and armed intruder
9. Follow emergency procedures accurately and promptly, such as CPR, First Aid, Heimlich Maneuver, and Crisis Prevention (CPI)
10. Observe and record accurate information on seizure reports
11. Utilize Standard Precautions for proper protection and hygiene
12. Support individuals at medical and behavior specialist appointments, including providing reliable verbal and written data
13. Support positive lifestyle choices
14. Administer medications accurately in accordance with the PCSP, state, company, and Departmental policy and procedures
15. Keep/store all chemicals and cleaners in the manner required by PCSP, regulations and department procedures
16. Complete all required documentation per shift
C. Personal Hygiene (if assistance is indicated in PCSP and/or requested by individual)
1. Perform all personal hygiene in a private setting
2. Assist with bathing, hair care, dental hygiene, and shaving
3. Assist with nail care
4. Assist with dressing and undressing
5. Assist individuals with selecting appropriate, clean and seasonal clothes
6. Assist with toileting, including with disposable adult briefs if necessary
7. Utilize mechanical lifts and all other equipment necessary according to individual's program plan and BSP.
D. Physical requirements
1. Utilize proper lifting techniques in all areas
2. Ability to lift, move, and position individuals according to therapists' instructions and individuals' program plans.
3. Ability to stoop, bend, and squat
4. Ability to push, pull, reach and stretch
5. Ability to run as needed in emergency situations
6. Ability to work in noisy environments, indoor and outdoor as needed.
7. See Work Capacity Addendum, effective November 16, 2012
Domestic Responsibilities- Assists and supports individuals as needed per PCSP in the following duties
A. Laundry
1. Wash and dry individuals' clothing and household linens
2. Fold and iron clothes
3. Place clothing in appropriate locations for each individual supported
4. Maintain clothing inventories
B. Kitchen
1. Prepare snacks and meals per individuals' guidelines
2. Clean Kitchen, eating area, and wash dishes after meals
3. Sweep, mop, and empty trash daily
4. Clean major appliances as needed
5. Check expiration dates of food and discard expired items
C. Bathrooms
1. Keep bathrooms stocked with towels, soap, and toilet paper
2. Clean sink, toilet, shower/bathtub, counter, mirror, and equipment daily
3. Sweep, mop and empty trash daily
D. Common areas and home
1. Sweep, mop, vacuum, dust daily
2. Empty trash daily, and recycling receptacles as required
3. Clean trash cans as needed
4. Take trash cans to street per pickup schedule
5. Maintain perimeters of site {e.g. patios, driveways, carport)
6. Disinfect common and shared surfaces and items daily
7. Be alert to and report maintenance needs and safety concerns
E. Maintain Equipment
1. Clean and care for wheelchairs and cushions daily
2. Change air filters as needed, per discretion of department protocol
3. Unstop backed-up toilets
4. Ensure wheelchair and mechanical lift batteries are charged daily.
5. Clean and care for all heavy equipment and machinery as required and per protocol
6. Be alert to and report any equipment and machinery needs or safety concerns immediately
F. Biohazard Materials
1. Store and dispose of biohazard materials per company policy
Transportation and vehicle maintenance
A. Company Vehicles
1. Operate vehicle per local, state, and federal laws, and per OGC policy
2. Purchase fuel for vehicles per OGC fueling guidelines
3. Safely secure passengers who use wheelchairs in vehicles per OGC policy
4. Operate wheelchair lifts safely per OGC policy
5. Support individuals with arranging transportation for appointments and events
6. Become familiar with local community routes, roads, major sites and attractions.
7. Maintain a valid license with F endorsement (for Tennessee licenses)
8. Remain current with all company required drivers' training
9. Drive safely per environmental conditions and defensive driving guidelines
10. Keep exterior and interior of vehicle clean
11. No eating, drinking, or smoking allowed in company vehicles at any time.
12 No use of cell phones or other electronic devices while operating an OG C vehicle, per OGC policy
13. Keep fuel tank at least half full at all times
14. Know the location and proper use of safety equipment present in any OGC vehicle being operated (e.g. First Aid Kit, fire extinguisher, we cutter, triangles, etc.)
15. Complete daily pre-trip and post-trip inspections to ensure vehicle is safe and legal to drive
16. Complete post-trip inspection after every trip to ensure that no passenger is ever left in a vehicle unattended
17. Comply with OGC Check Seat Sign policy for every trip, to ensure that no passenger is ever left in a vehicle unattended
B. Personal Vehicles
1. Operate vehicle per local, state, and federal laws, and per OGC policy
2. Only use personal vehicles to transport individuals when currently working within a department that allows use of personal vehicles
3. Support individuals with arranging transportation for appointments and events
4. Maintain a valid license with F endorsement (for Tennessee licenses), and liability insurance; and inform company immediately if license or insurance is revoked, suspended, or expired
5. Remain current with all company required drivers' training
6. Become familiar with local community routes, roads, major sites, and attractions
7. Drive safely per environmental conditions and defensive driving guidelines
8. Keep exterior and interior of vehicle clean
9. No eating, drinking, or smoking allowed in vehicles while on the clock working with individuals served
10. No use of cell phones or other electronic devices while operating a vehicle during work, per OGC policy
11. Keep fuel tank at least half full at all times
12. Maintain required safety equipment within vehicle (e.g. First Aid Kit)*
13. Complete daily pre-trip and post-trip inspections to ensure vehicle is safe and legal to drive
14. Complete post-trip inspection after every trip to ensure that no passenger is ever left in a vehicle unattended
15. Comply with OGC Check Seat Sign policy for every trip, to ensure that no passenger is ever left in a vehicle unattended
IV. REQUIRED KNOWLEDGE
A. Orange Grove Center Policies and Procedures:
l. 0range Grove Center Mission Statement
2. Attendance Policy
3. Behavior Management Policy
4. On Call procedures
5. Individuals Rights
6. Conduct Violation Policy
7. Time Keeping System
8. Departmental policies and procedures
9. Dress Code
10. Substance Abuse policy
11. Criminal Charges policy
12. Incident Management policy
13. Accident Reporting policy (employee and individual served)
14. Emergency procedures
B. Training:
1. All training required for completion of orientation
2. Annual refresher training
3. Transportation policy/procedure
4. All training required to assist specific individuals supported, such as Individual Support Plans (ISPs/SITs), behavior support, dietary support, and physical/occupational therapy support plans
C. Paperwork and Documentation
1. Timely reporting of reportable incidents for safety & documentation
2. Leave request
3. Behavior reports
4. Other behavior tracking as needed per individual served
5. Non-reportable incident reports
6. Seizure reports
7. Accident/injury reports
8. Time Sheets
9. Mileage Sheets
10. Daily Support logs
11. Data collection
12. Flow sheets
13. Input/Output (voiding) and BM logs
14. Receipts
15. Medication Administration Records
16. Communication books/logs
V. EXPECTATIONS
A. Interpersonal Relationships:
1. Utilizes the level of supervision or assistance needed by individuals served, to encourage and support independence
2. Respects the privacy and rights of all individuals
3. Expresses self in a calm, professional manner with individuals served
4. Open-mindedness, allowing others to have different opinions
5. Acts as mediator during disputes between individuals served
6. Treats others with dignity, respect, and courtesy while listening to and interacting with them
7. Supports individuals by being encourager, counselor, teacher, and advocate
8. Becomes familiar with individuals through interaction and observation
9. Maintains a professional relationship with the individual, support team members, and community partners, while following the DSP Code of Ethics
10. Communicates respectfully toward supervisors, all staff, family members/conservators, external parties (such as State employees), and the public
11. Demonstrates good problem solving and judgement skills
B. Work Habits:
1. Consistently completes given responsibilities on time and within policy, procedures, and guidelines
2. Focuses on work assignments without personal distractions
3. Is alert and ready to work
4. Arrives promptly to work and works required shift hours
5. Shows initiative, as evidenced by completing duties without being reminded, and follows through to completion*
6. Immediately reports any suspicion or knowledge of abuse, neglect, exploitation, or other wrongdoing toward an individual that must or should be reported
7. Respects individuals' home and work space, and assists to create a warm environment for them
8. Is trustworthy, and maintains confidentiality
9. Is a team player ... assists others willingly and can be counted on to do their part
10. Has a positive, professional attitude while representing Orange Grove Center in all environments
11. Attends all scheduled meetings as expected
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities.
The ability to read and write the English language to communicate important information efficiently is required.
The documentation necessary to complete an 1-9 form is required.
An acceptable motor vehicle record is required for those seeking or working positions that require driving, in addition to a valid drivers license. An F endorsement is required for licenses from the State of Tennessee, though time will be allowed to obtain this after employment begins. Employees driving their own vehicles for work purposes must also have the required liability insurance.
Basic computer skills are required.
EDUCATION:
High School Diploma or GED and 5 Years experience working with individuals with Intellectual Disabilities and Mental Health Diagnosis
OR an Associate degree in a related field and 3 years experience working with individuals with Intellectual Disabilities and Mental Health Diagnosis
OR a Bachelor degree in a related field and 1 year experience working with individuals with Intellectual Disabilities and Mental Health Diagnosis
PHYSICAL REQUIREMENTS:
Passing the required physical examination by an Orange Grove Center approved physician is required. The ability to perform the duties noted within the Work Capacity Requirements Addendum is required.