General Description

Examples of Essential Functions

Examples of Essential Functions: Following are examples of typical work activities and responsibilities. The incumbent may be responsible for performing other related duties and responsibilities as required or assigned. A position may not include all the work examples given, nor does the list include all that may be assigned.
Provides supervision to department employees (i.e. hires, disciplines, monitors and evaluates performance and recommends termination); identifies trends and develops and delivers training for staff.
Plans and organizes the work of assigned staff; provides consultation regarding difficult cases and programmatic situations.
Monitors the work of staff for compliance and coordinates with Quality Control to oversee compliance with State and Federal child protective services mandates; takes action to correct non-compliance issues.
Assists with the Child and Family Services Review and tracks agency progress on any identified deficiencies.
Attends client staff meetings, court hearings and legal staffing’s to provide consultation and promote consistency among staff.
Coordinates services with other County departments, civic and community-based committees and organizations and collaborates with outside/Human Services agencies, as needed.
Assists with disaster management during major weather and other disaster events (i.e. staffs shelters, assists with special outreach and prevention activities and assists with recovery efforts); requires flexibility with working hours as established schedules may change and ability to adjust during quickly changing and stressful situations.
Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments.
Adheres to the department’s safety rules and regulations.

Full Performance of Knowledge, Skills, Abilities

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Thorough knowledge of the methods, policies, procedures and processes of the Services Division of the Department of Social Services.
Thorough knowledge of the functions of interrelationships of the County and other governmental agencies.
Thorough knowledge of County ordinances, State and Federal laws and regulations and department policies and procedures.
Thorough knowledge of social and economic programs and resources.
Thorough knowledge of social work principles, practices, and techniques.
Good knowledge of the causes and effects of poverty.
Good knowledge of human behavior and variables affecting behavior.
Ability to negotiate and problem solve.
Ability to determine client eligibility for government social services.
Ability to manage programs and supervise staff while establishing priorities and organizing work.
Ability to plan and coordinate effective use of personnel resources, facilities, and resources to achieve unit goals.
Ability to maintain accurate, up-to-date and confidential client information and records.
Ability to gather and analyze complex data.
Ability to gather information and data to prepare and manage a program budget.
Ability to effectively communicate both orally and in writing.
Ability to establish and maintain effective professional relationships with co-workers, outside agencies, clients and the general public.
Ability to assist with disaster management during major weather and other disaster events (i.e. staff shelters, assist with special outreach and prevention activities and assist with recovery efforts); requires flexibility with working hours as established schedules may change and ability to adjust during quickly changing and stressful situations;
Ability to remain calm and perform duties in a courteous manner and with the utmost integrity under highly stressful conditions and during emergency situations.
Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software.
Ability to demonstrate sound judgment; integrity; resourcefulness; accuracy; thoroughness and the physical condition commensurate with the demands of the position.
MINIMUM QUALIFICATIONS
Graduation from an accredited college or university with a master’s degree in social work AND three (3) years of social work experience working with families and children AND two (2) years of work experience in the direct supervision of staff; OR
Graduation from an accredited college or university with a bachelor’s degree in social work AND four (4) years of social work experience working with families and children AND two (2) years of experience in the direct supervision of staff.
SPECIAL REQUIREMENT
Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.
All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.
As with all positions with the Department of Social Services, this position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director.

Supplemental Information

PHYSICAL REQUIREMENTS AND POSSIBLE HAZARDS
Ability to physically perform (with or without reasonable accommodation) basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions of the hands/wrists.
Ability to perform light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to lift, carry, push, pull or otherwise move objects including the human body.
Must possess the visual acuity to prepare and analyze data and figures, perform basic bookkeeping and accounting, perform transcription and extensive reading, and operate a computer terminal.
Worker is subject to potentially infectious bodily fluids while assisting with a family or child.
Is - Safety sensitive position.

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

• Participation in the North Carolina State Retirement System;
  • Orange County contributes 12.85% of your base salary per pay period and 14.10% for LEO.
• Health Insurance (Medical)
  • Orange County pays 100% of premiums for employee only coverage health insurance.
  • Orange County pays a portion of premiums for dependent(s) coverage health insurance.
• Dental Insurance
  • Orange County pays 100% of premiums for employee only coverage for dental insurance.
  • Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
• Vision Insurance
  • Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
• Life Insurance
  • Orange County pays for an employee life insurance policy based on employees’ salary up to $50,000.
  • Optional Life Insurance for employee and dependent life insurance policy.
• Short Term Disability
  • Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
• Optional Long Term Disability Coverage Policy
• Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance
• 401(k) and 457 Deferred Compensation Plans
  • Orange County contributes $29.15 per pay period ($757.90 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
  • Orange County contributes up to an additional $67 ($1742 annually) for voluntary supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.

• 12 Paid Holidays
• Anniversary Leave ( 8 hours of leave on your anniversary each year)
• Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)
  • 0-2 Years of Service = 125.84 hours/year
  • 2-5 Years of Service = 145.08 hours/year
  • 5-10 Years of Service = 173.68 hours/year
  • 10-15 Years of Service = 202.80 hours/year
  • 15-20 Years of Service = 231.40 hours/year
  • 20 Years of Service = 260.52 hours/year
• Sick Leave (based on service years and a 40-hour work schedule)
  • 96.2 hours/year
• Tuition reimbursement assistance
• Various other leave programs including civil, funeral, parental, etc.