We are looking for a great team member to join our staff. This is a full-time position. Our ideal Receptionist will have preferably 2 years of experience working in a dental office. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills. We offer a competitive salary, plus benefits! Responsibilities The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

• Respond to patient questions and or concerns.

• Answering Telephones • Scheduling Appointments • Maintaining Appointment Book

• Confirming Appointments • Follow up on no shows/cancellation of appointments

• Register Patients

• Post charges and payments to patient accounts

• Checking voice-mail on a daily basis

• Maintain a clean and friendly waiting area for patients Qualifications

• Experience working in a dental, medical, or other health-care office, preferred

• Knowledge of insurance plans (/PPO), is a plus

• Experience answering telephone

• Must have exceptional customer service skills— we celebrate them and recognize the value this brings to our patients and employees

Job Type: Full-time

Pay: $15.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift

Work Location: In person