Basic Qualifications

• At least five years of total combined higher education and related work experience, including:
• Bachelors degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent relevant work experience
• Must have strong analytical and network troubleshooting skills for both networks and systems.
• Must understand fundamental Network concepts (e.g., Routing, Switching, DNS, Firewalls, etc.).
• Knowledge of vSphere, VMware, and VMware Horizon administration
• Windows Active Directory administration
• Knowledge of IP networks, network virtualization technologies, and network applications
• Scripting
• The ability to work both independently and with members of a distributed team without close supervision
• Experience in a network operations role
• Excellent oral and written communication skills
• Strong documentation skills.
• Able to have a demonstrable understanding of ITIL & Agile frameworks.

Preferred Qualifications

• MCSA or CCNA certification
• VMware Certification
• Healthcare IT background
• SharePoint and Teams implementation and experience
• Experience with the following: Cisco Networking, Windows Domain Administration, VMWare Administration, VMWare Horizon Administration, ESX Administration, and M365
• Experience with iOS device management

Expectations

• Must reside in or willing to relocate around the Farmington, NM area
• Must be able to participate in on-call shifts
• May be required to lift to 20 lbs., i.e., server, network equipment
• Willing to work additional or irregular hours as needed and allowed by local laws
• Work per corporate and organizational security policies and procedures, understand the role in safeguarding corporate and client assets, and take appropriate action to prevent and report any security compromises within the scope of the position.

Required Skillsets

• Active Directory
• Excellent Customer Service 
• Window Server administration
• VMware ESXi and Horizon
• Proficient Troubleshooting and Problem-solving skills
• Knowledge of DNS and GPO
• Some M365 administration

Career Level - IC1