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POSITION TITLE: Supervisor, Patient Experience
DEPARTMENT: Patient Recruiting- Patient and Site Solutions
Ora Values the Daily Practice of …
Prioritizing Kindness * Operational Excellence * Cultivating Joy * Scientific Rigor
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The Role:
Ora Patient Experience team's primary focus is creating the best experience for every patient. Ora's Supervisor, Patient Experience is the first point of contact for recruitment staff and provides them with unlimited support and information. Their focus is to ensure that the day-to-day operations of the team are enhancing the patient journey from first interaction to first study visit. We foster a patient-centric approach and build lasting relationships with our subjects. This position will identify and recruit prospective subjects using various platforms to participate in multiple clinical research studies. This position is responsible for screening and scheduling potential subjects; this includes but is not limited to learning and applying the clinical inclusion/exclusion criteria, updating the patient database(s), and tracking referrals from internal and external sources.
What You'll Do:
What We Look For:
Who We Are: The Ora Way: Flexible. Functional. Sustainable. Global.
At Ora, we are building the future of ophthalmic clinical research. As the world's leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past forty years, our expert teams have helped earn more than fifty new product approvals. Today, our team continues to expand across the globe, with over 350 employees across the US, Europe, Australia, and Asia.
Our Mission and Vision
Our mission is to weave together people, processes, and technology to support innovation in ophthalmology around the world. We believe our business should be a force for good — to improve, heal, and change how we see.
As a global company, our vibrant community and culture are nurtured by our core values: Prioritizing kindness, cultivating joy, operational excellence, and scientific rigor. Through our commitment to these values, we have built an inclusive and supportive work environment that fosters respect, accountability and a fulfilling work-life balance for every team member.
Destination Workplaces
At Ora, we believe collaboration is the result of inspiration, not the catalyst for it. Destination workspaces are being introduced to provide immersive brand experiences that bring our culture, values, and vision to life. They will bring teams together for purposeful work and restorative connection with the natural world. Our first two locations, Moose Island in Eastport, Maine, and Waldingfield in Ipswich, Massachusetts, are currently under development with a focus on conservation and preservation of the environment. As a global company, we are also investing in ways to share inspiration with all — experiential teambuilding initiatives regardless of proximity to Ora owned properties.
Why Ora?
Constant innovation is a foundational tenet of Ora. The search for a better way. We are building a global, people-first work model for every Ora employee — regardless of role or location — that they can naturally embrace and succeed in; a model that anticipates professional needs, enables personal freedom, and rewards high levels of accountability and productivity. How we support our employees not only influences their personal experiences at Ora, it also determines who we are as a company. At Ora, you will have:
At Ora, we know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Our Privacy Policy | Ora (oraclinical.com)
Full Time
Business Services
$76k-99k (estimate)
05/10/2023
06/07/2024
oradt.com
SIHEZHUANG, BEIJING
50 - 100
2010
QIUSHENG XIE
$5M - $10M
Business Services
The following is the career advancement route for Supervisor, Patient Experience positions, which can be used as a reference in future career path planning. As a Supervisor, Patient Experience, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisor, Patient Experience. You can explore the career advancement for a Supervisor, Patient Experience below and select your interested title to get hiring information.