Description

At Options For All (OFA), full-time employees are eligible for 100% COMPANY PAID medical, dental, and vision benefits. Qualifying dependents are eligible for 100% COMPANY PAID dental and vision benefits as well as 50% COMPANY PAID medical coverage. Coverage is effective on your first day of hire! 

We are currently seeking a Senior Direct Support Professional to work with our consumers while gaining experience across several of our programs and work with an experienced team that loves what they do. We encourage applications from all communities including black, indigenous, people of color, LGBTQIA , women, neurodiverse, and people with disabilities. 

POSITION SUMMARY 

Under direct supervision of the Area Manager and/or Case Manager, a Senior DSP excels in all aspects of responsibility, support and training functions of the DSP - I and II roles, and can operate in all programs throughout OFA (ILS/SLS, CE, TDS, SE) including community care licensed programs and working with consumers who have intensive behavioral support or high medical needs, with minimal instruction and/or supervision. A Senior DSP is a universal support staff member who will fill in at a moment's notice in programs that have a need, and excels in adjusting to changing environments and demands. The position requires significant experience in working with diverse populations and acts as a program specialist as needed. In addition to acting as a peer mentor, role model and trainer for newly hired/promoted staff, the Senior DSP works collaboratively with the Case Manager and/or Area Manager on developing consumer ISP reports, semi-annuals, goals/objectives, and behavioral support plans; and can be delegated all additional assignments as a DSP II, in addition to attending and/or contributing to ISP meetings, and acting as program liaison in meetings as assigned by the supervisor. A Senior DSP embodies OFA’s culture and values and takes pride in delivering the highest quality service for consumers in any program they work in. This is considered a full-time position and requires 40 hours of work per week. 

 
OBJECTIVES 

1. Provide exceptional support to consumers in assigned program 

2. Provide direct support and supervision to multiple consumers in community settings, home environments, and at job sites.

3. Implement, maintain, and document the consumer’s Positive Behavioral Intervention (PBI) plan 

4. Model appropriate behavioral and functional life skills for program consumers 

5. Act as a role model, mentor, and training support for peers in developing effective support for consumers 

6. Provide support and instruction to enhance each consumer’s ability to reach individual goals and/or achieve a higher level of independence 

7. Assist Case Manager and Area Manager in development of ISP/Semi-Annual Reports/Personal Future Plans 

8. Assist Case Manager and Area Manager in the training and development of DSP-I and DSP-II personnel 

9. Cross-train to provide remote services across OFA as needed 

10. Pilot new services and work with management in establishing precedent for new program development 
 
RESPONSIBILITIES 

1. Develop daily and weekly activity and support schedules for consumers in assigned programs 

2. Provide direct service that is customized to each consumer’s needs and goals 

3. Deliver curriculum and activities according to the person-centered service model and adjusting as needed 

4. Maximize daily, weekly, and monthly billable support time as assigned by the supervisor 

5. Build and maintain effective relationships with program participants, families, employers, and stakeholders 

6. Provide applicable and pertinent updates for assigned consumers for each delivery of service 

7. Track and report daily consumer service hours, details of activities, and progress on goals through the automated case note system 

8. Write Special Incident Reports (SIR), APS, and Observation Reports as assigned 

9. Collaborate with Case Manager and Area Manager on developing and conducting training for program staff 

10. Participate on committees and special assignments as assigned 

8. Other duties as assigned 

 
SKILLS AND ABILITIES 

1. Creative approaches to deliver program activities and planned curriculum outlined in each consumer’s Individual Support Plan (ISP) and/or Positive Behavioral Intervention (PBI) plan 

2. Display fundamental behavioral support skills in supporting individuals with disabilities (i.e., prompting, cues, fading, reinforcing, redirecting) 

3. Provide transportation during program for each consumer as assigned 

4. Implement, follow, and document work and community training schedules for consumers 

5. Assist consumers with their self-help needs, including support in the areas of eating, rest rooming and grooming, using universal precautions and best practice 

6. Intervene and diffuse escalating behavioral situations as necessary, using non-violent crisis intervention methods, prioritizing the safety of consumers and staff 

7. Provide the appropriate level of supervision to consumers according to individual needs and environments 

8. Conduct monthly safety drills with consumers and maintain the health and safety of consumers 

Qualifications

Minimum Qualifications 

1. 60 college units; OR 

2. 3 years of experience working with and supporting the I/DD population 

3. Advanced skills in supporting people with I/DD (in-person and/or virtual) 

4. Ability to work across multiple regional programs (Community Engagement, Supported Employment, Independent & Supported Living, Tailored Day Services) at a full-time capacity of 40 hours per week 

5. Direct hands-on experience with individual with a wide range of intellectual and physical disabilities and medical needs, including a minimum of 3 years of experience working with persons with the most intensive support needs 

6. Experience in community-based instruction in critical life need areas with emphasis on functional and age appropriate skills 

7. Experience in assisting individuals in the use of adaptive devices and communication aids 

8. Basic tech skills (mobile phone use, email, Microsoft, Zoom, electronic database systems) 
 
Employment Requirements 

1. Valid driver's license with acceptable driving record

2. Ability to conduct in-person and virtual program services and activities 

3. Ability to work with individuals with unique physical, emotional, social and vocational needs 

4. Ability to communicate professionally, both written and verbal 

5. Ability to take direction and work as a part of team and independently 

6. Successful completion of all required trainings 
 
PHYSICAL DEMANDS & WORK ENVIRONMENT 

This position requires the employee to regularly stand, walk, sit, talk and hear. The employee must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 10lbs. required. 
 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment. 

Options For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please submit your request to: Ciara Quinones at cquinones@optionsforall.org