Company DescriptionOur mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams’ growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.Job DescriptionAre you someone who thrives in a progressive, fast-paced, deadline-driven environment? Are you eager to be a part of an up and coming enterprise and excited to help build it from the ground up?The Customer Service & Sales Coordinator position is an entry level position in our firm with the unlimited opportunity for advancement only offered in a entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the brand. The Customer Service & Sales Coordinator’s main responsibility is to interact with consumers directly and assist them in choosing the appropriate products and services needed for their households while maintaining a consistently positive brand image. The few coveted spots in the customer-facing team will be trained in all product knowledge and customer service / sales techniques and how these translate across all departments of our firm.QualificationsIf you are up for a challenge, the main responsibilities include but are not limited to:Follow up on assigned customer leads and business prospects daily through direct contact on multiple channelsDeliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely mannerAttend regular team meetings daily to strategize territory and product plansMaintain exceptional performance standards in customer satisfaction and closing customer leadsMaintain open communication with management and other team membersBuild a thorough working knowledge of products, consumer demand, market prices & brand complianceHire, train and develop other team membersWhat we are looking for in our next team member:Highly personable, outgoing and positive team memberAbility to adhere to strict compliance policiesComfortable interacting with consumers daily and following up sales leadsProactively approaches problems with solution oriented mentalityBasic computer skills and technical proficiencyAll training is provided as this is an entry level position, we just need the right raw material!Check us out online!www.optimumretaildynamics.comFacebook: Optimum Retail DynamicsTwitter: @OptimumRetailDynamicsAdditional InformationAll your information will be kept confidential according to EEO guidelines.Send in your resume today!