In the Medical Assistant role at Optimize U, you will play a crucial role in ensuring the smooth and efficient operation of our clinic. We are looking for a proactive and versatile individual who excels at multitasking, problem-solving, and providing exceptional customer service. You will be responsible for various tasks, including scheduling appointments, managing client inquiries, handling administrative duties, and supporting our team in delivering the best possible care to our clients. In addition to the aforementioned responsibilities, this position will also involve performing Phlebotomy as one of the key duties. Comprehensive training will be provided for candidates who do not have prior experience in this area.

Responsibilities:

• Answer phones and warmly greet incoming and prospective clients in a professional manner
• Educate clients about the comprehensive range of services and offerings provided by Optimize U, emphasizing how these offerings can positively impact and enhance their individual health journeys
• Efficiently schedule client appointments and manage multiple calendars simultaneously
• Prepare all necessary paperwork for incoming appointments, including client and staff documents
• Perform patient vitals when required
• Communicate and coordinate with clients regarding appointments, prescriptions, and other necessary information
• Take detailed messages for staff member callbacks
• Maintain cleanliness and organization of all clinic areas, including room turnovers and equipment management between appointments
• Coordinate with external vendors as needed
• Generate invoices, process payments, and manage outstanding accounts
• Assist team members with various tasks as required
• Manage retail inventory and create ordering lists
• Pursue in-house certification as a phlebotomist and perform phlebotomy duties as necessary

Required Qualifications:

• Proactive and self-motivated with a strong sense of initiative
• Exceptional multitasking skills
• Strong problem-solving abilities
• Excellent customer service and interpersonal skills
• Ability to prioritize tasks and adjust priorities as needed
• Quick thinker and learner who can find solutions independently
• Rapid adaptability to acquire new skills
• Passion for helping people
• Enthusiasm for continuous learning and taking on new responsibilities
• Team player who thrives in a collaborative environment

Additional Preferred Qualifications:

• Medical background
• Experience with billing and invoicing
• Familiarity with EMRs and/or CRMs
• Experience working at a startup or small company
• Previous front desk or scheduling experience
• Proficient phone etiquette
• Background in Phlebotomy
• Prior Medical Assistant experience

If you are a motivated, adaptable, and customer-focused individual with a passion for healthcare and a desire to contribute to a dynamic team, we encourage you to apply for the Medical Assistant position at Optimize U.

Job Type: Part-time

Pay: $21.00 - $25.00 per hour

Expected hours: 30 – 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Employee discount
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Wellness program

Schedule:

• Monday to Friday
• Morning shift
• Weekends as needed

Work setting:

• Clinic
• In-person
• Office
• Outpatient

Work Location: In person