Our luxury mid-rise apartment community requires an experienced, professional Package Attendant to lead resident package reception and delivery services on a part-time basis (Friday, Saturday and Sunday). We’re looking for a Attendant who understands the value of excellent customer service and can provide resort-level service to all our residents. The successful person will report to the community’s property manager and work with the entire team to ensure prompt action to residents’ inquiries and swift communication to residents, shippers, and suppliers of any concerns. If you love working with people in a fast-paced environment, get in touch with us!

About Optima

Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.

What You'll Do

• Deliver parcels within established timeframes to our residents.
• Manage the package holding areas which includes food service deliveries, private and USPS shipping, and laundry service.
• Build strong relationships with our residents and communicate with them in a timely, professional manner to ensure you’re meeting their expectations.
• Assist residents with other needs such as suggesting places to dine, recommending dog walking services, providing directions, making sure that their housekeeping or any other needs are met.

What You'll Need

• High school diploma or equivalent.
• Outgoing and positive attitude with exceptional customer service skills.
• Demonstrated teaming and communication skills.
• Ability to work independently and expertly.
• Proven success multitasking, great organization and prioritization skills.
• Reliable and responsive with a strong work ethic.
• Possess valid driver’s license.
• Physical capacity to stand for extended periods and lift 50 lbs., including lifting and moving packages.

What Will Set Your Apart

• Exceptional customer service skills (remove from point 2 of what you’ll need in the section above this in the brief).

• The ability to react and respond to last-minute requests.

• The desire to learn overall resident needs and expectations in multifamily housing.

Benefits and Perks

• Competitive benefits and great perks make a huge difference; we get that, so you’ll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great!
• Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics