About Optima

Optima Medical is an Arizona-based medical group consisting of 18 locations and 70 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is seeking a Medical Referrals Coordinator to process and file patient records. The ideal candidate will have prior healthcare experience and familiarity with medical terminology. This individual will maintain accuracy and confidentiality while filing medical records to ensure quality patient care.

Medical Referrals Coordinator Responsibilities:

• Manage all incoming and outgoing referrals, ensuring accuracy and completeness of information.
• Communicate with healthcare providers to obtain necessary documentation and information for referrals.
• Coordinate appointments for patients with specialist providers as per referral guidelines.
• Verify insurance coverage and obtain pre-authorizations for referred services.
• Maintain updated records of referral activities, including tracking referral status and outcomes.
• Act as a liaison between patients, healthcare providers, and insurance companies to resolve any referral-related issues.​

Medical Referrals Coordinator Qualifications:

• High school diploma or equivalent
• ​Prior experience in a healthcare setting, preferably in referral coordination or a related role.
• Strong understanding of medical terminology and insurance procedures.
• Excellent communication skills, both written and verbal.
• Proficiency in using electronic medical records (EMR) and referral management systems.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Strong interpersonal skills and ability to work collaboratively with a multidisciplinary team.
• Familiarity with HIPAA regulations and patient privacy laws.
• Adaptability to changes in policies, procedures, and technology.

Why join our team as a Medical Referrals Coordinator?

• Substantial growth opportunities
• Leadership and mentoring
• Resources to further career
• Fun work environment (events, holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Weekly day range:

• Monday to Friday

Experience:

• eClinicalWorks: 1 year (Preferred)
• Referral Coordination: 1 year (Preferred)
• Primary care (clinic): 1 year (Preferred)
• Medication: 1 year (Preferred)

Ability to Commute:

• Gilbert, AZ 85233 (Preferred)

Ability to Relocate:

• Gilbert, AZ 85233: Relocate before starting work (Required)

Work Location: In person