Responsibilities:

• Support the maintenance and management of research labs (Novato, Las Vegas,

UK, other)

• Develop and implement user acquisition campaigns for playtesting to enable the recruitment

of participants for current and future studies

• Identify tools and partner with vendors to improve research and operations
• Collaborate and scale research operations by crafting repeatable streamlined processes,

efficient practices and exemplary infrastructure.

• Own and lead the development of research program strategy to help User Researchers run

studies and consolidate research findings

• Coordinate a medium- and long-term testing schedule and clearly communicate the

department's capabilities to teammates and partners

• Travel, both domestic and international may be required

Minimum Qualifications:

• BA/BS degree in Human-Computer Interaction, Cognitive Science, Experimental/Cognitive
• Psychology, Statistics, or another related field, or equivalent practical experience
• Familiar with User Research and/or Research focused tools and methodologies
• Experience with participant recruitment, vendors and managing relationships between

in-house and vendor partner teams

• Track record for scaling operational efforts, research programs, and project coordination
• Strong organizational skills, able to work autonomously
• Comfortable speaking and leading discussion with a variety of business partners and

team members

• Strategic problem solver with the ability to build and implement department-wide plans

Preferred Qualifications:

• 3-5 years research operations experience
• Previous vendor management experience
• Passion for or experience in Video games, especially AAA console/PC products

Schedule Requirements:

• Monday to Friday, standard business hours