JOB SUMMARY:

Responsible for patient education and the measuring and fitting of various orthoses. Maintain documentation necessary to obtain pre-certification and ensure accurate claim processing.

Education:

·Successful completion of ABC/BOC fitter course or Graduate of an accredited business school or college with focus in medical assisting.

Qualifications:

·ABC or BOC Orthotic Fitter required or CMA, LPN, or LAT.

·Current CPR or BLS required or the ability to obtain before working independently with patients.

·Must possess excellent communication skills, including daily interaction with patients and collaboration with physicians, management/leadership.

·Must have proficient computer skills including but not limited to Microsoft Outlook and Electronic Medical Record Experience.

·Independent judgment necessary to work in accordance with department practices and general directives received by Supervisors.

·Must have the ability to work independently and utilize time management, prioritization, and multi-tasking skills.

·Must show flexibility in altering schedule to accommodate departmental needs as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs measurement and fitting specific to certain custom fitted, prefabricated and off-the-shelf orthoses.
• Educates patients on proper donning, doffing and care of custom fitted, prefabricated and off-the-shelf orthoses.
• Performs necessary patient documentation to aid in precertification and accurate claim processing.
• Assumes responsibility and accountability for care provided and tasks assigned.
• Communicates significant clinical issues, consistent with the organizational policies, procedures, guidelines, and mission, to Supervisor.
• Manages patient assignments effectively.
• Maintains confidentiality regarding patients and all aspects of care.
• Participates in educational activities, unit meetings and quality initiatives.
• Attends and actively participates in regular staff meetings
•  Provides accurate and time appropriate patient report to healthcare providers caring for or assuming care of the patient.
• Accurately completes all documentation and/or reports within the shift of occurrence and immediately communicates critical incidents to the supervisor.

• Documents in the medical record in a clear, accurate and detailed manner.
• Follows, maintains and promotes safety and infection control standards.
• Consistently adheres to all policies, procedures and all federal and state regulations.
• Demonstrates an awareness of patient safety and proper body mechanics when moving patients or equipment.
• Assumes responsibility for own personal continuing education and developmental needs.
• Aids in Clinical Staff education of off-the-shelf devices.
• Other duties as assigned.

SUPERVISORY RESPONSIBIILITIES:

No direct reports.

LANGUAGE SKILLS:

Ability to communicate effectively with staff, peers, physicians and the public. Ability to speak and understand English fluently.

PHYSICAL DEMANDS:

Requires full range of body movements in order to properly assist and manage patients in the office.

Moderate physical effort working in an indoor environment. Efforts consist of standing, walking, pushing, pulling, bending, reaching and stooping.

Frequently lifting and/or moving up to 25 pounds with occasional lifting and moving of a maximum of 50 pounds.

Must be able to respond quickly and effectively to an emergency.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.