Opper Melang Restaurants is a growing company specializing in restaurants bars, unmatched service and uniquely designed atmospheres.

We are currently hiring for the position of Assistant General Manager at Matador Tacoma!

• Our ideal candidate should be generally open to relocation (WA, OR, ID).
• The AGM position is specifically intended for upward mobility within OMR’s management structure.

Located in downtown Tacoma, The Matador is a known favorite in the neighborhood, offering excellent Tequila, food, beverages, and service to both our newfound and longtime Guests. Ours is a menu of extensive Tequilas, fresh ingredients and bold flavors, and we feature Happy Hours twice daily.

We are seeking a highly motivated and experienced Assistant General Manager to join our team. As an Assistant General Manager, you will play a crucial role in overseeing the daily operations of our establishment. You will work closely with the General Manager to ensure the smooth running of the business and provide exceptional service to our Guests.

We are looking for an individual who will be an immediate asset to our team- bringing talent, passion and dedication for continual achievement and humble improvement, leading by example and striving for personal advancement, supporting and developing fellow team members, exceeding company expectations and goals, and crafting memorable Guest experiences each and every day.

Our AGMs contribute to OMR’s Mission by ensuring that memorable hospitality is provided to our Guests by way of irresistible charm, friendly conversation, exceptional food and beverages, and a wealth of knowledge when it comes to our brand, menus and spirits. Our AGMs are attentive to Guests' needs and make them feel welcome, comfortable, important and relaxed throughout their experience within our walls.

Our AGMs own the restaurant floor with grace and purpose. They're keen on the 5 W's at all times and make every effort to please and problem solve as their workflow demands. They inspire teamwork and leadership, both of which are key to our everyday success. Our AGMs actively support their entire team, recognizing how best to train, develop and coach each team members’ unique learning and feedback styles. They are humble, transparent and supportive, yet know when to take control of situations that are best led or handled by our Leadership team.

Our AGMs are responsible for supporting all aspects of restaurant operations and assume responsibility for the restaurant in the General Manager’s (GM) absence. They work to ensure that all activities are consistent with and supportive of the restaurant’s business plan, aiming to exceed negotiated goals for financial, operational, staffing and conceptual visions. Finally, our AGMs bring their own unique flair to the more mundane tasks required of them, such as inventory and ordering, unit cleanliness, and the repair & maintenance of the building and equipment.

Qualifications:

• Minimum 2 years of Management experience in a full-service, fast-paced, physically demanding, high-volume restaurant
• Passionate about operating restaurants
• Strong communication and leadership skills; utilizes an inspirational, "hands on" coaching approach
• Strong knowledge of shift Management, food service, and kitchen operations
• Strong problem-solving abilities and decision-making skills
• Energetic and self-starting with a "Guest First" focus
• Balances empathy and guest satisfaction with business savvy techniques
• Proficient in inventory control and cost Management techniques
• Ability to work flexible hours, including evenings, weekends, and holidays
• Honest and reliable
• Detail-oriented and organized
• Professional appearance and demeanor
• Must have Pierce County Food Worker and MAST Permits

Benefits:

• Quarterly Profit Sharing Plan
• Medical, dental and vision benefits
• Employee Assistance Program- includes counseling, crisis help, legal support, financial services, wellness, travel benefits and more!
• Life/AD&D Group Insurance Policy- at no cost to you!
• Paid Time Off
• Continued Career Development and Growth Opportunities
• FREE Shift Meals and discounts at other locations (10 total!)

To apply, please reply with a cover letter, your resume and include a list of references.

*We are an Equal Opportunity Employer and promote an alcohol and drug-free work environment. We offer competitive compensation packages including benefits, varying with position and years of experience.

The Core Values of Opper Melang Restaurants are the foundation of our culture and beliefs. These guiding principles dictate our behavior and help us understand the differences between right and wrong. Core values create unwavering guidance to help our company determine if we are on the right path to fulfilling our goals. Each individual core value listed below is an unconditional characteristic of ourselves, our fellow team members, our partners, and the company as a whole. They are the standards by which we hold ourselves and everyone we work with accountable to, represented daily in all of our decisions and actions.

• Trustworthy: We are invested in creating a genuine and supportive environment for all of our employees.
• Accountable: Hold Accountable, Be Accountable (H.A.B.A.!)
• Committed: Coachable, mindful, ever-evolving team members that aspire to inspire.
• Obsessed: A genuine obsession and passion for the guest experience and communities in which we serve.

Duties:
- Assist the General Manager in managing all aspects of restaurant operations
- Supervise and train staff members, ensuring they adhere to company policies and procedures
- Conduct interviews and make hiring decisions for new team members
- Monitor guest satisfaction and address any concerns or complaints in a timely manner
- Collaborate with the General Manager to develop and implement strategies to increase revenue and profitability
- Maintain a safe and clean working environment, following health and safety regulations
- Assist in creating employee schedules and managing labor costs
- Handle administrative tasks such as payroll, ordering supplies, and maintaining records

Requirements:
- Previous experience in a similar role within the restaurant industry
- Strong knowledge of shift management, food service, and kitchen operations
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with a focus on guest satisfaction
- Strong problem-solving abilities and decision-making skills
- Proficient in inventory control and cost management techniques
- Ability to work flexible hours, including evenings, weekends, and holidays

We offer competitive pay based on experience along with opportunities for career advancement within our organization. If you are a dedicated professional with a passion for hospitality and possess the required skills, we would love to hear from you.

Job Type: Full-time

Pay: From $67,725.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Tacoma, WA 98402: Relocate before starting work (Required)

Work Location: In person