Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!
Plastic Omnium is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €9.5 billion economic revenue in 2022, a global network of 150 plants and 43 R&D centers, Plastic Omnium relies on its 40,500 employees to meet the challenges of transforming mobility.
Plastic Omnium's Lighting division covers the entire lighting value chain, from components to complete headlamps, from traditional lighting to intelligent and high-performance products. The division develops interior and exterior solutions that enable greater design freedom, enhanced safety and driver assistance.
Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.
Responsibilities

• Managing Process and Procedures (50%);
• Setting quality standards as well as ensuring those standards are being met and maintained;
• Setting standards that provide the company with the shared vision, understanding, procedures, and vocabulary needed to meet the expectations of stakeholders; and
• Properly reviewing specific technical documentation.
• Following up on all warranty activities;
• Leading and driving all activities to maintain facility certifications;
• Responsible for understanding how to understand and implement certification requirements; and
• Must have technical background in Quality Management Systems (QMS) and related certifications.
• Overseeing and managing supplier quality base;
• Enhancing supplier selection and relationship management, streamlining suppliers, and conducting detailed audits and operational reviews to assess suppliers.
• Leading a team of five (5) quality engineering management employees.
• Managing Internal Product (20%);
• Providing quality support during development and launch phase of programs;
• Working with relevant stakeholders to outline specifications for end product; and
• Facilitating any necessary changes to the product and updating documentation to certify the requirements are met.
• Managing External (Customer) Product (20%);
• Responsible for customer quality topics;
• Directly interface with customers and address their concerns; and
• Utilizing technical background to analyze problems and help to expedite the resolution of quality issues for the customer.

• Managing customer requirements to drive existing business and support positively future business opportunities;
• Working with suppliers and manufacturers to optimize and refined product performance based on a customer’s specific requirements.
• Supporting customer visits and coordinating customer audits within the organization;
• Analyzing recent purchases, customer’s purchasing cycle and decision process, evaluation of the company’s performance compared to the customer’s needs, service gaps within the company’s offerings, and ways to build a deeper relationship with the customer.
• Ensuring proper documentation in customer contracts and claiming resolution;
• Utilizing technical knowledge of documentation required for manufacturing processes to ensure that there are no potential liabilities that could have legal or financial consequences to the company’s business.
• Reporting KPIs and Other Metrics (5%);
• Tracking the main quality KPIs within the organization, customer, and with the supplier;
• Responsible for using measurable values to evaluate the company’s success at reaching targets.
• Traveling (5%);
• Traveling to OSRAM CONTINENTAL, customer, and supplier facilities.

Education/Experience

• U.S. bachelor’s degree or the foreign equivalent in Electronic Engineering or a related technical field;
• Minimum of seven (7) years of experience in a relevant field of Quality (e.g. CQM, SQM, QMPP) with expertise in automotive business;
• Minimum of three (3) years work experience managing people;
• Strong knowledge of automotive product development cycles;
• Experience in Q methods and tools: problem solving, 8Ds, FMEA, DMAIC;
• Good communication and team skills (presentation skills are appreciated);
• Good writing, reading, and speaking English skills;
• Attention to detail and accuracy and strong analytical skills; and
• Eagerness to learn new things and to investigate for solutions.

Safe ProductionPlastic Omnium strives to maintain a target 0% safety incident rate. Safe production weaves worker safety with efficient production into our daily operations. We keep safety at utmost importance and want our employees to go home in the same condition as they arrived at work.
WHO We AreA world leader, Plastic Omnium provides innovative solutions for a more connected and sustainable mobility. The Group develops and produces intelligent exterior systems, clean energy systems and customized complex modules. With €8 billion economic revenue in 2021, an international footprint of 137 plants and 31 R&D centers, Plastic Omnium relies on its 30,000 employees to meet the challenges of clean and smart mobility.
Innovation-driven since its creation, Plastic Omnium is now paving the way for zero carbon mobility through its investments in hydrogen solutions as well as full end-to-end Lighting Systems with the creation of a new dedicated Lighting Division.
As a responsible company, Plastic Omnium pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.