Job title: Director, Data Operations

Department: Product Technology

Reporting to: VP Data Operations

Location: Remote - US / Boston, MA

How you will make an impact...

Opensignal is looking for an experienced quantitative, critical thinker to help work on a wide range of business intelligence and data initiatives designed to support multiple products for our clients. If you have managed complex and ambiguous data projects across an array of products, supported by multiple teams in a fast paced, highly collaborative and innovative environment, we’d love to hear from you. 

The Director will be monitoring and supporting the core ETL processes, identifying, communicating, addressing and triaging data and product quality issues.. 

This candidate must be interested in collaborating in a dynamic environment, supporting multiple big data pipelines in a cross-functional agile environment whose team will be supporting data engineers, and data scientists. Strong standards and process orientation is a must. Experience in communicating clearly and concisely with non-technical client support teams is essential..

What you will be doing?

• Lead initiatives towards data quality assurance of new and existing products.
• Implement best data management and governance practices to support product foundations in line with compliance and security requirements.
• Drive the data operations team during the involvement in product development.
• Provide status reports on the teams performance regarding projects, which allows for visibility to leadership to understand the teams capabilities and potential growth. 
• Mentor data analysts on quality assurance, which leads to autonomy to be innovative, including the opportunity to make and learn from mistakes.
• Actively renews own personal and professional skills, applies them to new areas and remains current in area of work.
• Contributes knowledge sharing in areas of technical expertise outside of data operations. 
• Participate in an organization which encourages change and be able to involve all the relevant people to support the change initiative 

Required Skills & Abilities

• Track record leading a team of data scientists, data engineers and data analysts

• Advanced knowledge of SQL - write and maintain complex SQL queries for big data.
• Advanced knowledge of Python
• Experience working in an environment utilizing code management best practices.
• Expertise in big data analysis on AWS or similar cloud infrastructure.

• Experience in data quality assurance.

• Knowledge in core programming and software development practices.
• Experience in data visualization tools like tableau, mode, grafana.

• Worked in an agile development environment to collaborate with different teams like data scientists, engineers, and product managers.
• Experience with Airflow

Candidates must submit a resume and cover letter to be considered.

At this time, Opensignal will not sponsor a new applicant for employment sponsorship for this position. 

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

About US

Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximize commercial performance. Leading analysts, investors and financial institutions place a high value on our independent analysis and we are regular contributors to their reports.

Real network experience is our focus and ultimately that’s what influences customer choice. Our mission is to advance connectivity for all and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.

With offices in London, Boston and Victoria, British Columbia, we are truly global, with employees working across four continents and representing over 25 nationalities. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce. 

Benefits

We believe we are stronger when we not only celebrate our many differences, values, and voices but include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:

• Competitive compensation packages including a long-term equity program.
• Comprehensive group benefits package and company sponsored retirement savings plan (details depend on your country of work).
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous holiday allowance, sick leave, parental leave, flexibility including Flex Fridays, and the opportunity to work from abroad.
• Charity matching and time off for community volunteering and DE&I program/committees.
• Regular virtual and in-person events and socials.