Account Director, Scientific Communications

Job Summary

Account Directors manage client accounts by delivering superior customer service, providing strong leadership/guidance, directing strategic medical and scientific content services, and partnering with Senior Management in new business activities. Account Directors are the key contact for internal and external stakeholders. The ideal candidate will be exceptionally initiative-taking and responsive, adept at promotional scientific content, highly capable in leading teams, and accomplished in developing and managing new business proposals. Expert knowledge and facilitation of industry guidelines is necessary.

Essential Duties & Responsibilities

• Overseeing account and project management for one or more accounts; participating in the collaboration, development, execution, and delivery of scientific content
• Establishing ongoing collaboration with designated team members to define client needs, commitments and expectations
• Ability to meticulously manage the financial oversight across assigned accounts including:
• budgeting
• financial reporting and performance
• compliance
• client billing
• identifying and mitigating financial risks and steps to minimize them.
• using financial data to analyze the performance of assigned accounts and projects, and making strategic recommendations based on results
• Advising team with daily oversight including prioritization of all projects to ensure high-quality, on-time, on-budget performance. This requires an ability to manage people, multiple projects, monitor deadlines, evaluate the cost-effectiveness and productivity of team and individual performance, and identify, analyze, and adjust work procedures and relationships to maximize efficiency.
• Demonstrating proven business development results - and ease -related to client services and faculty engagement
• Identifying opportunities for account growth and expansion within existing and new clients
• Providing strategic input and recommendations to clients based on their specific needs based on assigned brands and pipeline products
• Staying updated on industry trends and developments most relevant to your client’s medical and scientific content needs
• Leading and motivating assigned team(s)
• Initiating successful relationships with a resilient personality that capitalizes on every opportunity presented

Experience, Skills, and Qualifications

• BA or BS in marketing, communications, biology, life sciences, or related field
• 5 years of direct involvement with pharmaceutical marketing, scientific/medical communications, promotional medical education, business development in the pharmaceutical and biotechnology industries, or management and account responsibility in a medical communications or marketing services company
• Proficiency in MS365 including Word, Excel, PowerPoint, Outlook, and Teams
• Superior communication skills (both written and verbal) and a proven ability to communicate complex scientific concepts to a variety of audiences including clients, and the external scientific community
• Strong written/verbal communication skills
• Ability to work both independently and in a team structure
• Meticulous attention to detail to ensure that quality outputs are delivered to clients
• Ability to manage multiple and sometimes competing challenges, issues, and priorities with the ability to delegate, problem-solve, and set clear expectations

Travel Requirements

10% potential travel

About OPEN Health

OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient wellbeing. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that are effective.

OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns.

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefit program.

• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.