Open Door Family Medical Center is Hiring a Manager, Youth Treatment & Recovery Program Near Tarrytown, NY
Job DescriptionOpen Door is seeking a Manager, Youth Treatment & Recovery Program located out of our Tarrytown, NY headquarters. The Manager, Youth Treatment & Recovery Program provides day-to-day leadership of the Family Tree Program, an initiative to enhance comprehensive treatment and recovery services for vulnerable adolescents and transitional aged youth with substance use disorders (SUD) and/or co-occurring mental health disorders (COD). The Manager, Youth Treatment & Recovery Program is responsible for daily oversight of the Family Tree Program, including program management, staff supervision and collaboration with internal and external stakeholders. The Manager, Youth Treatment & Recovery Program participates in a patient-focused team-based approach to health care that ensures that youth are effectively screened for risks and barriers (social determinants of health), engaged in services and supported as they work to achieve their care plan goals. RESPONSIBILITIES: PROGRAM MANAGEMENT
Coordinates with supervisor and Project Director to develop, implement, and sustain the Family Tree Strategic Plan
Monitors program performance to ensure access to effective, high-quality care for populations of focus
Oversees the day-to-day operations and processes of the Family Tree Program including screening, assessment, care planning, and care coordination
Develops and implements tools, criteria, workflows and engagement strategies to support patients and their families
Supervises the Youth Treatment & Recovery Program Specialist and Care Managers
Establishes and monitors referral systems, ensuring successful linkage to services and completion of necessary documentation and data tracking
Ensures accurate data collection, analysis and reporting; as part of project team, reviews data to assess performance and supports responsive action plans as needed
Convenes and facilitates team and program update meetings for Open Door leadership; plans agendas, ensures documentation of meeting activities and follows-up as needed
Supports patient/public education initiatives; collaborates on the development and dissemination of educational information
COLLABORATION AND COORDINATION
Collaborates with Open Door departments to ensure effective communication and service implementation
Develops and maintains relationships with key community service providers, medical providers and local coalitions with particular attention to those serving transitional aged youth; coordinates with community partners to ensure effective, efficient collaboration
Ensures that program staff have access to, and understanding of, available local resources
Represents Open Door at internal and external meetings/workgroups
COMMUNICATION
Informs supervisor promptly in any event that may affect quality and standards of patient or that impact the success of the Family Tree Program
Demonstrates the ability to function in a culturally sensitive manner within Open Door’s philosophy and mission
Actively promotes planned care concepts within Open Door
PLANNING
Attends staff and other organizational meetings, as designated, to ascertain Open Door’s short- and long-range plans, programs, and goals within areas of responsibility
Participates in staff development programs, educational activities, seminars, and training opportunities
COMPLIANCE MANAGEMENT
Adheres to organizational and federal requirements regarding data and confidentiality, electronic transmission protocols, and security and maintains patient confidentiality at all times per Open Door policies and procedures
Adheres to National Patient Safety standards as defined by the Joint Commission on Accreditation of Healthcare Organization and the Open Door Family Medical Centers
Prepares and maintains documentation in compliance with Joint Commission standards and applicable city, state, and federal laws
Meets annual mandatory training requirements
QUALIFICATIONS: EDUCATION Master’s Degree in Public Health, Public Administration, Social Work or a related field OR a Bachelor’s Degree in one of the aforementioned or related fields with 7 years of progressive relevant experience AND Credentialed Alcoholism and Substance Abuse Counselor (CASAC), CASAC-Trainee or CASAC-Provisional with direct experience working with people with substance use and co-occurring disorders Experience
Working with people with substance use and co-occurring disorders
Working with young people (age 25 and younger)
Staff management experience
Program management experience
Experience working within community/health/social service organizations
Experience with case management/care coordination and health education
Experience with electronic medical records is preferred
Skills
Fluency in English and Spanish preferred
Strong leadership and staff management skills
Strong interpersonal skills including excellent active listening and clear oral communication skills
Highly organized and self-directed, able to multi-task
Comfortable working in a fast-paced, high accountability environment
Flexible and exhibits the ability to adapt as situations evolve
Effective in problem solving and exhibits excellent judgment and the ability to prioritize
Passionate about providing high quality care to low-income, under-served individuals and those lacking access to health care
Able to function effectively as a member of an interdisciplinary team and committed to collaborative team-based care
Culturally competent/sensitive (racial, ethnic, linguistic, LGBTQ , physical ability, etc.) and committed to inclusive, multi-cultural programming
Mastery of computer use, including Microsoft Office applications
Ability to manage data
Strong writing and reading skills
There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to effect positive change in the health and lives of thousands of residents in our communities, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 401(k), generous paid time off, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on organizational and individual objectives. At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients and if thisposition speaks to your capabilities, experience and commitment to improve the health of our communities, please submit your resume and cover letter with salary requirements. Open Door is an Equal Opportunity Employer Company DescriptionOpen Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam, Ulster and Dutchess Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs. Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at www.opendoormedical.org. Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam, Ulster and Dutchess Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs. Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website at www.opendoormedical.org.