ABOUT onX

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional "Basecamps" to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences.

Through multiple years of growth, we haven't lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we're hungry to improve, value innovation, and believe great ideas come from any direction.
WHAT YOU WILL DO

onX is seeking a Hardware Support Specialist in Information Technology with a passion for Solving technology issues. Your focus will be on managing onX IT hardware. You will be a part of our Information Technology team that is focused and serving our internal customers.This is a great opportunity to be a part of a dynamic growing company focused on making an impact on the business, and serving others. This role will serve as the owner of all IT Assets at onX and will report to The Director of Information Technology.

As an onX Hardware Support Specialist, your essential job duties and responsibilities will look like:

• Administer Mac OS, iOS, Windows, and Android operating systems.
• Ability to coordinate, lead and follow in a fast-paced IT environment.
• Create a magical on-boarding experience for new hires and existing staff.
• Off-boarding of departing staff (facilitating the return of company owned devices).
• Setup, takedown, and troubleshooting of AV equipment for on and offsite events.
• Investigating, diagnosing, and solving computer software/hardware related issues.
• Maintain IT assets by keeping them in clean, good, working order and accurate device assignment.
• Coordinate purchases of new equipment.
• Own IT gear for trade shows.
• Provide on-call tech-support as needed throughout the entire trade show process.
• Fixing broken equipment, coordinating laptop repairs or repairs of other hardware.
• Maintaining approvals and records of software licenses.
• Consulting with managers and other departments as required.
• Take ownership and not be afraid to bring new ideas to the table.
• Training end-users on hardware functionality and software programs.
• Willing to lift boxes, clean floors, and hold doors if that's what it takes to get something done.
• Other duties as assigned.

WHAT YOU'LL BRING

• Strong teamwork and communication skills (verbal and written).
• Good work ethic and a positive attitude.
• This position is an office only position (Must be able to report to our Bozeman or Missoula office daily).
• A shared passion for and ability to demonstrate onX's Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel monthly for multiple days to a corporate office or other onX strategic location, such as a Basecamp.

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Knowledge of mobile devices, cell phones, tablets, and laptops.
• Knowledge of Model Device Management (MDM) Platforms.
• A passion for technology.
• Possess a degree in English.

WHERE YOU CAN WORK

This is an in-person position to be performed on-site at one of onX's corporate offices in Missoula or Bozeman, MT.

HOW YOU'LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $22.50 to $26.50 per hour upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE'RE OFFERING YOU

• Competitive salaries
• Medical benefits including a no-monthly-cost medical plan
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Paid Time Off

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at

Position open until filled.

#LI-Remote
At onX, we believe that diversity makes us better. Bringing together a diverse set of backgrounds, ideas, and opinions helps us to achieve our mission to awaken the adventurer in everyone. We are proud to be an equal opportunity employer. onX is committed to equal opportunity not only in our hiring practices but also in our employment practices, including but not limited to development, compensation, and promotion. We strive to build an inclusive work community where everyone can be their authentic self, and together, we win as a team. Come join us!

onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our Privacy Policy.