Who Are We
OnTime Service began in 1975 and is still locally and family owned and operated. We have been blessed with an amazing team dedicated to serving people. Our mission statement, if you want to call it that, is “Leave it better than you found it.” As long as we stay true to that simple philosophy we will continue to grow and delight our customers.
What’s it like to work at OnTime Service?

We could write a bunch of stuff about our company but we prefer for our technicians to tell you in their very own words. Watch the videos below:

Next, we want to share with you some recent reviews from homeowners. We could tell you that we are committed to customer service but we think it’s better to show you what real OnTime Service customers have to say. Check the reviews below:

• Google reviews: Birmingham
• Google reviews: Daphne
• Facebook page's review

OnTime Service has received the “Super Service Award” by Angie’s List for several years and also has an A rating with “Better Business Bureau”. OnTime Service has thousands of Google Reviews with an average of 4.9 stars out of 5, and we have hundreds of Facebook Reviews with an average of 4.9 stars out of 5. We are members of Airtime Success International, and Learning Alliance. We enjoy and are honored to support our veterans by sponsoring “Folds of Honor”, we also support local and international charities: such as “Kulture City”, “Children’s Harbor”, “Children’s Village”, and “Doulas Partners. We are a tobacco free employer.

💰 Pay

• $60,000.00 - $120,000.00 annually (based on experience)
• Sign on Bonus (based on experience)

🤩 Benefits

• Work among some of the highest-paid and best plumbers in the industry.
• We provide team members with work year-round, not just busy season
• Job Security – We constantly invest in marketing to keep you busy
• We provide regular training opportunities so that you can keep growing
• State-of-the-art diagnostic equipment and tools
• 100% Individual Full coverage health insurance
• Supplemental Insurances, short-term/long-term disability insurance, dental, and maternity
• Paid Holidays and Paid Vacations
• Competitive Retirement Plans
• Company Truck (we pay fuel, tags, insurance, vehicle maintenance & repairs)
• Company iPhone
• Company-issued shirts, caps, and jackets
• We are constantly growing which creates an opportunity for advancement!
• Flexible Schedule and Work-Life Balance

👷‍♂️ Responsibilities:

• Never sell anything to a customer that they don't need or want
• Excellent work ethic and a positive attitude
• Wear a uniform, well-groomed, and clean cut
• Diagnose, repair, and install residential plumbing systems in strict compliance with all state and local plumbing codes
• Perform all types of drain clearing and drain cleaning
• Educate customers on how their plumbing system works and why it’s not working
• Maintain a safe and clean working environment
• Work well with a team

• Must have a current Journeyman Plumber License with the Alabama State Board of Plumbing
• Master Plumber license is a PLUS
• 1 years of residential plumbing experience
• Must be willing to submit to a background check and drug test
• Plumbing Certification (OnTime Service is willing to train excellent apprentice candidates)
• Valid Drivers License and clean record
• Be genuine and friendly
• Able to lift 50-75 pounds, kneel, crawl and stand for long periods of time.
• Able to work in crawlspaces, attics, ceilings, roofs and on ladders
• Strong customer service and communication skills
• Excellent work ethic and a positive attitude with a willingness to learn
• Must be authorized in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."