JOB
Applications accepted through 5/19/2024
COMPENSATION
$66,500 - $95,000 annually a generous benefits package to include medical, dental, vision and 10% employer paid 401A through VOYA Financial.
SUMMARY
The Network Analyst I is the entry-level class within the Network Analyst series and is expected to be proficient in the duties identified below. Incumbents in this classification perform less complex assignments and receive increasingly complex duties and responsibilities as experience is gained. The Network Analyst I will play a crucial role in ensuring the smooth operation of our airport's IT data system infrastructure. This position involves managing and monitoring our multi-platform data network and server infrastructure, identifying and addressing technical issues, and collaborating with various departments and vendors to enhance overall efficiency and productivity.
JOB RESPONSIBILITIES
Important and essential duties may include, but are not limited to the following:
IT Network Analysis: Evaluate existing IT systems, including server hardware, operating systems, and network infrastructure, to identify areas for improvement and optimization.
Technical Troubleshooting: Provide technical support and assistance to the airport's administrative staff, diagnosing and resolving network and server infrastructure issues promptly.
Requirements Gathering: Collaborate with departmental stakeholders to gather and document IT system requirements and translate them into actionable solutions.
System Integration: Work on integrating new technologies and software solutions into the existing IT ecosystem, ensuring compatibility and seamless functionality.
Security and Compliance: Implement and enforce IT security policies and procedures to safeguard sensitive data and ensure compliance with industry regulations and standards. Ensure equipment is patched and securely configured.
Documentation: Maintain comprehensive documentation of IT systems, configurations, and troubleshooting procedures for reference and training purposes.
Vendor Management: Interact with IT vendors and service providers to procure necessary hardware and software, manage service contracts, and ensure cost-effective solutions.
Training and Support: Provide training and guidance to airport staff on the proper use of IT systems, ensuring they can leverage technology effectively.
Performance Monitoring: Continuously monitor system performance, conduct regular audits, and implement improvements to enhance reliability and efficiency.
PROFILE OF THE IDEAL CANDIDATE
Possess subject matter experience and a track record of accomplishment in all or many of the disciplines outlined in this job description.
Knowledge and proven experience in IT systems analysis, troubleshooting, and support
Strong knowledge of VMWare and Windows Server systems
Strong knowledge of network infrastructure, server hardware, and server operating systems including PanOS, JunOS and Cisco IOS.
Strong knowledge of network routing protocols
Strong troubleshooting skills with various network and firewall equipment..
Ability to work independently and as part of a collaborative team.
Ability to prioritize responses to problems given system and user impacts
Ability to exercise sound judgment and creativity in making decisions
Possesses excellent technical and communication skills; communicate effectively orally and in writing
Ability to follow written and oral instructions
Possess the ability to interact effectively and courteously with employees, tenants, and the general public in an international aviation environment
Excellent problem solving skills and attention to detail
Familiarity with cybersecurity principles and best practices
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Ability to consistently demonstrate the values of OIAA
Other duties as directed by management staff
MINIMUM QUALIFICATIONS
Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position.
Associate degree in Computer Science, Information Technology, or a closely related field. An additional two (2) years of experience may be substituted for an associate degree.
Two (2) years of increasingly responsible information technology experience supporting computer network infrastructure and/or server infrastructure.
LICENSES / CERTIFICATION
Relevant certifications (e.g., CompTIA A , Cisco CCNA) are a plus
Valid Driver’s License equivalent to a California Class C driver’s license
Acceptable driving record at time of appointment and throughout employment
Ability to pass all background / reference checks, knowledge examinations, as well as aptitude tests necessary to obtain an OIAA employee badge at ONT
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Finger dexterity to utilize a keyboard to input information on a computer
Ability to lift and carry files and other media weighing up to fifty (50) pounds up to a distance of approximately 20 feet
Ability to assist with racking heavy equipment such as servers and network hardware
Ability to access areas owned or leased by OIAA
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Climate controlled office environment
Passenger airline terminals including operations areas not open to the public
This is an at-will, exempt position. Only a valid and properly executed employment agreement may alter status as an at-will employee. Verbal contracts are not valid. The employment relationship may be terminated at the will of either party upon notice to the other. As an at-will employee, there would not be an established property interest in continued employment with OIAA.
ADDITIONAL INFORMATION
Candidates who successfully complete all phases of the selection process will be placed on an eligibility list. Current and future vacancies will be filled from this list. Lists typically last for 6 months but may be extended or abolished based upon the needs of the Ontario International Airport Authority (OIAA).
The OIAA encourages applications from qualified individuals with disabilities as defined by the Americans with Disabilities Act and the Fair Employment and Housing Act. Individuals who require a reasonable accommodation to participate in any phase of the selection process must make such a request during the application process. Applicants with disabilities that affect sensory, manual, or speaking skills may be provided with a test in a format that does not require the use of the impaired skill. Persons requesting reasonable accommodation will be required to provide documentation of such a need.
The OIAA supports a Drug-Free Workplace. The pre-employment physical may include a drug screen where permitted by law.
Successful candidates shall be required to complete a verification form designated by the Department of Homeland Security United States Citizenship and Immigration Services that certifies eligibility for employment in the United States of America.
All potential employees are required to pass a fingerprint review and may be required to pass a pre-employment physical examination prior to appointment.
Employees are required to successfully complete all background / reference checks, knowledge examinations, as well as aptitude tests necessary to obtain an OIAA employee badge at ONT.
The provisions of this bulletin do not constitute a contract expressed or implied and any provisions contained in this posting may be modified or revoked without notice.
If applicable, official college transcripts may be required prior to receiving an offer of employment.