2 Patient Service Rep CNA (Weekend Only) Jobs in Jacksonville, NC
Onslow Memorial Hospital is Hiring a Patient Service Rep CNA (Weekend Only) Near Jacksonville, NC
Job Details
Description
Responsible for providing personalized guidance and support to patients, families, and other members of the healthcare team to create a seamless patient and family experience. Sets a positive first impression by greeting and assisting patients upon entering the Emergency Department. Rounds daily on patients in the Emergency Department to include those in the waiting area. Keeps all patients informed regarding wait times and current status in the department. Supports the patient and clinical team during times of high volume and acuity, by repeating vitals signs for those patients experiencing longer wait times. Collaborates with the healthcare team to coordinate service initiatives to positively impact patient satisfaction scores. Provides point of service conflict resolution and involves staff members and providers when necessary. Provides timely follow up to patient needs and requests. Keeps all patient information confidential. Supports the organization Code of Conduct and the patient and family centered care methodology.
Qualifications
Education/Certification:
- High School Graduate
- Nurse Aide certificate or equivalent
- BLS certification from the American Heart Association
- Must obtain a Non-Violent Crisis Intervention Certification within six (6) months of hire and maintain certification yearly
Experience:
- Customer service and hospital experience preferred
Job Summary
Other
Hospital
$31k-39k (estimate)
05/01/2024
06/30/2024
onslow.org
JACKSONVILLE, NC
500 - 1,000
1944
ANDREW STERN
$50M - $200M
Hospital
Related Companies
About Onslow Memorial Hospital
Onslow Memorial Hospital is a 162-bed facility founded in 1944 and located in coastal North Carolina. With the exception of Brynn Marr Psychiatric Hospital and the Naval Hospital at Camp Lejeune, Onslow Memorial Hospital is the only hospital in the City of Jacksonville and Onslow County. Onslow Memorial Hospital is also nationally accredited by The Joint Commission. Our competent medical staff of over 100 doctors is credentialed in over 25 specialty areas. The hospital offers a vast array of healthcare services with state-of-the-art diagnostic services, including a Women's Imaging Center, Hear...tburn Center, Cardiac Cath Lab, Neurodiagnostic Lab, MRI and CT Scan, to list just a few. Onslow Memorial Hospital also has a modern Labor and Delivery suite with state-of-the-art monitoring system, Neonatal Intensive Care Unit, Newborn Nursery, Intensive Care Unit/Coronary Care Unit, Medical and Surgical Services, and Rehabilitation Services (including Physical, Occupational, and Speech Therapy). A responsive Emergency Department and Minor Emergency Care Unit treats more than 50,000 patients annually. In recent years, a robust array of online services and portals have been developed to provide all of our stakeholders, from patients to students to medical partners, access to timely information and insights. OMH health news, wellness tips and the latest hospital information can be followed via Twitter and Facebook. OHealthy is a one-stop source for consumer healthcare news and medical information. We are proud of our dedication to our mission: To provide excellent patient health services in a healing and family-centered environment. To underscore this commitment, our motto, Where People Care, is more than something we say. Its something that is embraced and practiced by every employee in every department at Onslow Memorial Hospital.
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