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The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Guest Services Representative is the initial contact and greets guests arriving at key entry points, setting the tone for the guests’ remarkable experience. This role is responsible for greeting patients and visitors, providing direction, communicating current hospital guidelines and policies and ensuring visitor control through use of Fast Pass Visitor Management System.
Education/Certification
High School diploma or equivalent.
Experience
Customer service and hospital experience preferred.
Other
Hospital
$29k-38k (estimate)
05/01/2024
05/09/2024
onslow.org
JACKSONVILLE, NC
500 - 1,000
1944
ANDREW STERN
$50M - $200M
Hospital
Onslow Memorial Hospital is a 162-bed facility founded in 1944 and located in coastal North Carolina. With the exception of Brynn Marr Psychiatric Hospital and the Naval Hospital at Camp Lejeune, Onslow Memorial Hospital is the only hospital in the City of Jacksonville and Onslow County. Onslow Memorial Hospital is also nationally accredited by The Joint Commission. Our competent medical staff of over 100 doctors is credentialed in over 25 specialty areas. The hospital offers a vast array of healthcare services with state-of-the-art diagnostic services, including a Women's Imaging Center, Hear...tburn Center, Cardiac Cath Lab, Neurodiagnostic Lab, MRI and CT Scan, to list just a few. Onslow Memorial Hospital also has a modern Labor and Delivery suite with state-of-the-art monitoring system, Neonatal Intensive Care Unit, Newborn Nursery, Intensive Care Unit/Coronary Care Unit, Medical and Surgical Services, and Rehabilitation Services (including Physical, Occupational, and Speech Therapy). A responsive Emergency Department and Minor Emergency Care Unit treats more than 50,000 patients annually. In recent years, a robust array of online services and portals have been developed to provide all of our stakeholders, from patients to students to medical partners, access to timely information and insights. OMH health news, wellness tips and the latest hospital information can be followed via Twitter and Facebook. OHealthy is a one-stop source for consumer healthcare news and medical information. We are proud of our dedication to our mission: To provide excellent patient health services in a healing and family-centered environment. To underscore this commitment, our motto, Where People Care, is more than something we say. Its something that is embraced and practiced by every employee in every department at Onslow Memorial Hospital.
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The job skills required for Guest Services Representative include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.