Senior Solutions Architect/Team Lead

Location: Pittsburgh, PA

Position Type: Full-time, In-Person

Description: We are currently seeking a highly skilled and motivated Senior Solutions Architect/Team Lead to join our dynamic team in Pittsburgh, Pennsylvania.

Key Responsibilities:

• Lead a team of technical professionals, providing guidance, mentorship, and fostering a collaborative work environment.
• Serve as the escalation point for the technical team, addressing complex issues and providing expert-level support to ensure customer satisfaction.
• Design, develop, and implement comprehensive technology solutions for our clients, including networking, servers, virtualization, email maintenance, and migration.
• Collaborate closely with clients to understand their requirements and business objectives, translating them into effective technical solutions.
• Stay up-to-date with the latest industry trends and advancements, and proactively identify opportunities to enhance our service offerings.
• Drive continuous improvement by evaluating existing processes and proposing innovative solutions to optimize performance and customer experience.

Qualifications:

• Proven experience (5 years) in managing and delivering managed services, preferably in a leadership role.
• Experience in networking, servers, virtualization, and firewalling technologies.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent problem-solving abilities and a strategic mindset.
• Exceptional communication skills to effectively collaborate with clients and internal stakeholders.
• Self-starter with a passion for learning and staying updated on emerging technologies.
• Ability to adapt solutions to meet the evolving needs of clients and the organization.

Preferred Qualifications:

• Previous experience in management or team leadership roles.
• Industry certifications such as Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP).
• Familiarity with cloud technologies, such as AWS or Azure.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Performance bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Managed Services: 5 years (Required)