Job Essentials
Patient Care:Prioritizes and delivers basic patient care which may include toileting, bathing, linen and clothing changes, fresh water and ice, ambulating, comfort measures, and other patient needs.
Assists with admission, discharge, and transfer of patients.
Provides excellent customer service when responding to patient and family requests.
Reports and records patient care findings and data in a timely manner. Reports changes in the patient condition quickly and secures qualified assistance as needed.
Based on unit, may also be responsible for telemetry duties.
Can function as a patient care attendant by monitoring patient, taking care of patient care needs, and involving other members of the patient care team as needed.
When working on a clinical unit, may be required to take medications from the delivery system to the RN.
Collaboration:Collaborates and consults with RN and other members of the interdisciplinary team for best patient care.
Demonstrate effective teamwork, prioritization, communication, and organization.
Performs non-nursing duties as delegated (e.g., cleaning, stocking, answering phones, clerical support, providing directions).
Implements plan of care as delegated.
Performs assigned duties within Scope of Practice and performs specialized procedures with skill validation and according to regulatory standards. Fosters a safe environment by complying with the safety policy and taking appropriate action in an emergency.
Patient Care Support and Clerical Activities:Answer patient call lights.
Schedules tests and treatments as ordered.
May provide access control to visitor entrance to secure units.
Answers unit telephones and disseminates information appropriately.
Processes, organizes, files and maintains patient and unit records.
Transcribes physician orders.
Acts as unit receptionist.
May organize, stock and maintain supplies on the unit.

Minimum Qualifications

Current CNA Certification and Basic Life Support Certification (BLS) for healthcare providers.
OR

Completion of nursing assistant training program (verification of nursing assistant training program completion required and C.N.A. certification required within 120 days of hire) and BLS

OR

Completion of a fundamentals of nursing class with a passing grade within the past two years (official transcript required to verify completion of class and C.N.A. certification required within 120 days of hire) and BLS

Demonstrated verbal and written communication skills.
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Clerical or customer service experience.

Preferred Qualifications
CNA experience or applicable healthcare experience.
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Current enrollment in nursing school.
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Basic computer skills,
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Experience as a Secretary in a hospital.
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Experience using electronic medical records.
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Experience with word processing software.
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Basic understanding of medical terminology.

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
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Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
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Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
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Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
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Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).
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May be expected to stand in a stationary position for an extended period of time.