Description

There's never been a more exhilarating time to join United Airlines. We're on a path toward becoming the best airline in aviation history. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have an outstanding responsibility to uplift and provide opportunities in the places where we work, live, and fly. We can only do that with a truly diverse and inclusive workforce. We're growing! In the years ahead, we'll hire great people across every area of the airline. Our careers include a competitive benefits package sought to keep you happy, balanced, and well-traveled. From employee-run "Business Resource Group" communities to premier benefits like parental leave, 401k, and privileges like space-available travel, United is truly a one-of-a-kind place to work.

Are you ready to travel the world?

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams, and more.

Key Responsibilities:

The Manager- Reliability leads Technical Operation's strategic efforts in reliability engineering by associating with reliability engineers and other domain authorities across the enterprise. Responsibilities include identifying, investigating, and analyzing reliability trends and issues; preparing and collaborating recommendations; and instituting process changes that improve aircraft reliability.

• Encourage a team of reliability engineers coordinating regulatory, base maintenance, and critical initiatives for the Fleet Reliability department
• Identify, investigate, and analyze performance deterioration of aircraft reliability using qualitative and quantitative analysis
• Collaborate with Business Intelligence and Reliability Analytics in developing trend-monitoring reports using visualization tools such as Spotfire, Palantir Foundry, etc.
• Work in partnership with Data Analytics to support ongoing initiatives related to machine learning applications for maintenance data
• Work with teams from across the company at different levels and with governing agencies regularly
• Responsible for preparing and presenting performance trends, root cause analysis, and corrective actions to all levels of management and governing agencies (FAA, DOD, etc.)
• Assist with other duties assigned by senior management

Qualifications

What's needed to succeed (Minimum Qualifications):

• Bachelor's in a quantitative field such as engineering, statistics, or analytics
• Minimum five (5) years experience with aircraft/reliability engineering or equivalent significant work experience
• Proven track record of leading impactful engineering teams and involvement in a multi-functional leadership role
• Technical knowledge of both Airbus and Boeing aircraft systems
• Work efficiently with a variety of people, both internally, and externally, and with regulatory agencies
• Strong analytical, problem-solving, and troubleshooting skills
• Ability to analyze data and report findings to an executive audience
• Microsoft Office proficiency is a must
• Good oral and written communication skills including presentation skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Ability to travel 10-15%, on average, based on the work you do
• Reliable, punctual attendance is a pivotal function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree or equivalent experience in a related field
• Strong background in 14 Code of Federal Regulation (CFR) Part 121, Advisory Circular (AC) 120-17A/B and MSG-3 based Aircraft Maintenance Programs
• Familiarity with data management and visualization software including Palantir Foundry and Spotfire
• Involvement in data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)
• Six Sigma/Lean training with a min. certification of green belt (black belt preferred)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and another protected status by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions. Please contact JobAccommodations@united.com to request an accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT