JOB DESCRIPTION
Combined Insurance, a Chubb Company, is seeking an Assistant Vice President to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job summary

This position is an Assistant Vice President (AVP) level role that will support our Chubb Workplace Benefits (CWB) division. The AVP role will be responsible for both strategic and tactical initiatives - helping to develop strategy, building strategic capabilities consistent with growth targets, balancing growth and profitability targets, building effective teams and expertise, and leading the overall daily activities of the Chubb Workplace Benefits underwriting team.

This role is also responsible for oversight of underwriting rules/guidelines and will work with business partners to develop strategic solutions to achieve profitable growth. Enhancing overall reporting capabilities, coaching and mentoring employees, providing support for and problem-solving escalated customer issues, and occasional auditing of team functions will be required as well.

The ideal candidate should have extensive knowledge/background in both traditional Group and Voluntary employee benefits, a minimum of 15 years UW experience with at least 7 years of managing/leading teams. Experience with reporting and analytics is also preferred.

Responsibilities

• Build, develop and lead the underwriting team to support the volume and complexity of business required to support the division's growth and profit objectives
• Build out and oversee the Group Employer paid product into the Group Underwriting process flow from proposal through to implementation.
• Reinforce the strategic direction and help cultivate a profitable book of business according to the business plan; ensure team objectives are aligned to the organization's goals
• Ensure underwriters are compliant with company practices and standards
• Build and maintain strong relationships with stakeholders, business partners, and colleagues
• Engage with product development teams to keep abreast of market dynamics and market cycle awareness in support of business plan objectives
• Oversee underwriting activities in accordance with all legal and regulatory requirements
• Maintain subject matter expertise and technical knowledge through continuous learning and development
• Build understanding of full customer experience, through their eyes, to highlight opportunities to improve our offering - this includes understanding products, actuarial, enrollment, admin, and claim methodologies/processes
• Manage, mentor, and coach UW teams on technical and professional skills
• Lead and motivate teams to cultivate an environment of continuous improvement; recommend and implement changes to optimize efficiency as needed
• Support, advocate, and provide guidance to our distribution teams to maximize company's objectives
• Lead other strategic initiatives as assigned

QUALIFICATIONS
Qualifications

• Client, Quality and Service Focus
• 15 years of progressive underwriting experience plus 7 years management experience with insurance operations and administration, preferably in both a Worksite/Voluntary Benefits and Group environment
• Proven history of managing and leading underwriting and administrative staff
• Proven ability to lead and/or support business development initiatives and manage third-party customer/broker relationships
• Collaborates well and influence others at all levels of employees
• Professional maturity with excellent technical, verbal and written communication skills
• Proven history of establishing and maintaining effective relationships
• Manages and prioritizes multiple projects concurrently
• Ability to manage conflict/resolution and problem solving
• Knows how to align people and resources with strategic priorities
• Experience in developing and executing underwriting strategy including guidelines, process and automation
• Ability to structure and manage work across multiple functions & locations
• Strength in skills needed in identifying issues, remediation tactics and escalation paths
• Comfortable multi-tasking in an extremely fast paced environment

ABOUT US
OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A rating by the Better Business Bureau and an A (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT CHUBB

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
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