Medical Administrator - Patient Services Specialist
The Medical Admin/Patient Services Representative plays the most essential role in our patient experience. This team member will serve as the customer's primary point of contact, and is responsible for owning the customers needs from start to finish. We are looking for self-starters, or personalities that are comfortable taking initiative.

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Essential Duties and Responsibilities

• Proactively keep patients informed throughout the day.

• Consistently provide superior internal and external customer service.

• Answer telephone in a timely and polite manner.

• Communicate with customers in a courteous, professional and cooperative manner.

• Obtain current patient information from established and new patients.

• Accurately enter/update patient information in practice management system.

• Assist patients with completion of paperwork when necessary.

• Maintain proper personnel conduct and confidentiality of patient, staff and physician information.

• Maintain schedule balance to facilitate optimal patient flow.

Requirements

• Bachelor's degree preferred

• Interest in healthcare management

• Medical office experience a plus but not required

• Previous in-person customer service experience required

• Professional appearance and demeanor

• High level of initiative and integrity

• Strong communication skills and the ability to work in a high-paced environment

• Thorough knowledge of medical office operations

• Basic knowledge of medical terminology

• Must have exceptional multi-tasking abilities and time management skills

• Knowledge of Microsoft applications

• Ability to work effectively and consistently with limited direct supervision

• Knowledge of HIPAA and OSHA policies and procedures

• Special ability to communicate well with staff, physicians and general public

• Dependable

• Must be able to work with a flexible work schedule

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Expected hours: No less than 36 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Clinic Admin: 1 year (Required)

Ability to Relocate:

• Richardson, TX 75081: Relocate before starting work (Required)

Work Location: In person