Want to be part of a customer focused, high performance, high integrity team of technology professionals? OneNeck IT Solutions is in search of a dynamic individual who is passionate about technology and providing best-in-class customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth. Come join and add value to our team as a Data Protection & Storage Engineer.

The Data Protection & Storage Engineer performs systems engineering and administration of the backup and security platforms. Qualified applicants will have a familiarity in data protection and storage technologies.

This position will be called upon as a subject matter expert and will work across many departments and teams in support of delivering services to OneNeck clients; breaking down any barriers to ensure effectiveness and efficiency. The Data Protection & Storage Engineer continuously develops work instructions to ensure technical activities are conducted in a controlled and repeatable manner. This position also develops technical plans, conducts technical reviews, and executes upon plans in support of incident, change, and problem management efforts.

Responsibilities:

Be an escalation point for issues and requests that cannot be serviced by other groups, working issue to resolution, improving upon process, procedure, and knowledge to reduce future escalations.
• Be a member of project teams in the planning and delivery of activities to support on-time and on-budget completion.
• Conduct technical peer reviews of change plans and activities; providing recommendations, guidance, and authorization as appropriate.
• Continually develop and enhance technical operating procedures and documentation to improve upon efficiency and effectiveness of operations.
• Continuously identify and own problems and/or opportunities for improvement; working toward developing and deploying temporary and permanent fixes.
• Periodically construct and facilitate training with other groups in support of increasing capabilities, efficiencies, and effectiveness.
• Provide input on architecture, roadmaps, and best practice standards as requested.

Required Qualifications:

• Bachelor's degree in related field -OR- 4 years professional work experience
• 5 years of backup and/or storage experience
• Availability to consult, assist and/or perform after-hours support and participate in on-call rotations

Other Qualifications:

• Professional or higher certification/experience preferred in any of the following backup solutions: CommVault V11, Veeam, etc.
• Certification/experience in any of the following storage solutions: Nutanix, Nimble, EMC XIO, etc.
• Sound judgment and decision-making skills
• Expert analytical, statistical, and problem-solving skills
• Strong commitment to customer satisfaction and quality
• Results and execution oriented, self-motivated requiring minimal supervision
• Advanced communication skills regarding project teams and management
• Proficient with all Microsoft Office applications

OneNeck IT Solutions LLC offers hybrid IT solutions including cloud and hosting solutions, managed services, enterprise application management, advanced IT services, hardware and local connectivity via top-tier data centers across the U.S. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for businesses around the country.

We offer competitive salary and a strong total rewards package. To learn more about this position or our company, visit oneneck.com.

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