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Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm.
We are searching for experienced Field Service Technicians to support Hurlburt Field. Our current contract ends September 27, 2024 however there is the potential for employment at Hurlburt Field to continue beyond this date, as well the potential opportunity to provide similar services at nearby Air Force installations.
Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following:
- Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications.
- Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals.
- Set-up and maintain user accounts, permissions, and passwords.
- Respond to tickets and requests for technical assistance in a timely manner.
- Collaborate with other IT teams to escalate and resolve complex technical issues.
- Maintain accurate records of hardware inventory and software licenses.
- Perform routine maintenance tasks, such as software updates and system backups.
- Educate end-users on basic troubleshooting techniques and best practices for using technology.
This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices.
Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Job Types: Full-time, Contract, Temporary
Pay: $76,000.00 - $85,000.00 per year
Benefits:
Experience level:
Schedule:
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Experience:
Security clearance:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time | Temporary | Contractor
$54k-71k (estimate)
05/12/2024
09/07/2024
The job skills required for Field Service Technician include Field Service, Troubleshooting, Technical Support, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.