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Service team member
OneHope Pompano Beach, FL
$38k-47k (estimate)
Full Time 1 Month Ago
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OneHope is Hiring a Service team member Near Pompano Beach, FL

Partner Service Team Member

Reports to : Partner Services Lead Type : Full Time - In office

Summary

At OneHope we strive to provide the transformational Word of God to children around the world. The Partner Services Team Member contributes to further our mission through facilitating the entry and reporting of donations, supports value-added partner request fulfillment, and other department needs.

Our desire is for this role to pursue excellence as we support partners, helping them have an easy and enjoyable experience with OneHope and to ensure that all requests are fulfilled in a timely fashion.

Working with the Partner Services workgroup, this person will be involved in a broad range of tasks and collaboratively work with the whole Advancement team in the fundraising and advocacy efforts in the pursuit of our outcomes and mission fulfillment.

Serving in every capacity that would help our partners understand and embrace our missional calling.

Key Responsibilities

  • Daily donations processing and receipting for gifts.
  • Maintenance of partner records. Including, but not limited to : updating contact and mailing information, updating partners notes, salutations, etc.
  • Process store orders and premiums requests
  • Phone and email partner communications
  • Maintain process document library
  • Create and maintain welcoming environment for partners' request fulfillment
  • Initiate and care for OneHope partners through Culture of Engagement assignments, specifically Prayer Calling, or as assigned by leadership.

Attend required training, report as needed in an appropriate manner, and fulfill all COE duties in a timely manner.

Collaborate with other team members to design and implement strategies for the pursuit of various Advancement goals as directed by leadership.

The objectives and outcomes of Advancement are not separate from every team member's personal objectives, but are owned by each person on the team

Other Skills and Abilities

  • Detail oriented
  • A proven team player
  • Robust problem solving skills
  • Strong verbal and written communication skills
  • A knowledge worker able to work with minimal supervision
  • Ability to adapt and work in a complex, rapidly changing environment
  • Critical thinking - applied in developing new processes, resolving problems, and understanding the overall work of the ministry.
  • Computer / Technical Skills - Proficiency in MS Word, Excel, and Outlook. Experience with Virtuous CRM is a plus. Ability to learn new software applications that are utilized daily.
  • Other Competencies / Characteristics : A strong, growing personal relationship with Jesus Christ. The ability to be flexible, highly organized with a strong orientation to detail / quality work.

Must maintain a highly professional demeanor and level of confidentiality. Ability to communicate effectively with others both internally and externally.

Regular attendance is required to adequately perform this job. Ability to problem solve and adapt quickly in our dynamic environment.

  • Occasional evening and weekend work required.
  • Last updated : 2024-03-07

Job Summary

JOB TYPE

Full Time

SALARY

$38k-47k (estimate)

POST DATE

03/09/2024

EXPIRATION DATE

04/11/2024

WEBSITE

onehope.net

HEADQUARTERS

Pompano Beach, FL

SIZE

100 - 200

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The job skills required for Service team member include Problem Solving, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service team member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service team member. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service team member positions, which can be used as a reference in future career path planning. As a Service team member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service team member. You can explore the career advancement for a Service team member below and select your interested title to get hiring information.

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If you are interested in becoming a Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Team Member job description and responsibilities

Customer Service Team Members provide assistance to customers or clients.

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Team members work under the guidance of team leaders and alongside other team members to ensure that organizational goals are met.

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A Chick-fil-A team member performs guest service and food preparation duties.

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Chick-fil-A team members must also adhere to all safety policies and health regulations.

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All team members may take advantage of flexible scheduling, paid training, career advancement opportunities, a positive work environment, and Sundays off.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Team Member jobs

Make customer service everybody’s job.

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Select a cross-culturally competent team leader.

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Take the time to build relationships and trust.

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Foster open and honest communication.

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Allow team members to problem solve.

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Step 3: View the best colleges and universities for Service Team Member.

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