Responsible for the coordination and management of conference services and event operations at the Conrad N. Hilton College of Global Hospitality Leadership.

* Recommends and coordinates the logistical, planning, and registration of conference services and event operations.

* Assists with developing and fostering sales associated with conference services and events. Works with clients to understand their conference needs, provides estimates of services, and conducts site tours.

* Collaborates with internal partners to ensure the efficient operations of conference services and to exceed guests expectations, including audio/visual services, catering, and facilities maintenance.

* Serves as Conference Services Manager during events to minimize and resolve issues.

* Assists in the training and mentoring of student workers who participate in the coordination of conference services.

* Manages and directs the daily work activities of outsourced personnel and vendors.

* Verifies, audits, and collects deposits and distributes statuses of Banquet Event orders and Group Resumes.

* May oversee program expenditures and ensures adherence to budget.

* Measures group room attrition and provides various reporting as needed.

Interprets departmental policies and procedures to enforce operational procedures. Performs other job-related duties as required.

EEO/AA

Bachelors and 3 years experience

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of three (3) years of directly job-related experience.

Additional Job Posting Information:

* Department is willing to accept education in lieu of experience.

* Department is willing to accept experience in lieu of education.