Overview

We are Porter, a progressive venture from the One Workplace family headquartered in Seattle, Washington. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work.

Porter is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation: $100,000-$115,000/year

Full-Time Benefits:

• 15 days of PTO
• 8 Paid holidays
• Medical/Dental/Vision Insurance
• 401k Employer Match
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

Position Summary

We are seeking a versatile and motivated Director to join our team. This role combines three critical functions: Operations Management, Hospitality Design & Concept Development, and Food & Beverage Direction. The ideal candidate will play a pivotal role in shaping the future of amenities within commercial office spaces.

Key Responsibilities:

Hospitality Design & Concept Development Director

• Lead Concept Design Brief & Proposal activities to secure projects.
• Develop strong customer relationships and effectively translate their needs to the working team.
• Project manage and participate in the consulting phase 1, 2 & 3 work for each new location.
• Oversee timelines and communication between customers and the project team.
• Collaborate with Finance on project specifics.

Hospitality Operations Manager

• Set processes and criteria for projects to align with the Porter Activated Amenities (PAA)
• Define F&B and Hospitality standards for PAA.
• Inform operational design criteria and maintain quality standards for hospitality, retail, and F&B.
• Determine variations suitable for different projects and operational plans.
• Identify business needs and outline essential elements for the Profit and Loss (P&L) statement.
• Work closely with Client Experience (EX), Project Managers, and Finance to define project specifics and document operational and staffing requirements.
• Set the vision for operational elements of PAA and the first mock project.
• Establish systems for designing and managing project operations.
• Define adaptable variations that remain within our overall PAA capability set.
• Oversee the hiring process for all key roles.

Food & Beverage Director

• Design innovative F&B programs that align with PAA's vision of elevated amenities in commercial settings.
• Manage the day-to-day operations supervisors of F&B programs, ensuring seamless service delivery.
• Collaborate with other departments, including the VP of Experience, to integrate experience design needs seamlessly.

Qualifications:

The ideal candidate should have:

• Proven experience in operations management within the hospitality sector.
• Expertise in concept development and design of luxury amenities.
• Strong leadership skills and the ability to collaborate effectively with various stakeholders.
• Excellent communication abilities to liaise between clients, finance teams, project managers, and other relevant parties.
• Experience in overseeing multiple service outlets and staff day-to-day.
• Proficiency in POS systems like Micros and Silverware.
• Experience in managing banquet and private events.
• Ability to articulate and facilitate accounting of daily financials and labor metrics.
• Experience in overseeing construction build-out and major renovation of hotels' food and beverage outlets.