• One of your most crucial roles will be to accurately prepare and process outgoing shipments, ensuring that they are packed securely, labeled correctly, and dispatched in a timely manner, so that customers receive their packages on or before in hands date, in an undamaged manner.
• You will also handle any returns from customers and ensure that refund/replacements are handle quickly and professionally.
• Receive and review customer orders to determine the appropriate items for shipment.
• Select and pack items for shipment according to order specifications, ensuring that they are securely wrapped and protected from damage during transit.
• Generate shipping labels, affix them to packages, and ensure that all required shipping documentation is completed accurately.
• Inspect outgoing shipments for accuracy and quality, addressing any discrepancies or issues before dispatch.
• Monitor and maintain adequate supplies of packaging materials, such as boxes, tape, and cushioning materials, and reorder as needed.
• Assist the Lead of DTF with the coordination of print jobs and printing task for internal and external customers prioritizing daily and weekly tasks to meet production deadlines while optimizing machine efficiency and minimizing downtime.

Requirements:

• Ability to accurately process orders, pack items securely, and label packages correctly to prevent shipping errors.
• Capacity to manage multiple tasks, prioritize workload, and meet shipping deadlines.
• Effective verbal and written communication skills for interacting with colleagues, customers, and shipping partners.
• Capacity to troubleshoot shipping issues, such as delivery delays or damaged shipments, and find timely solutions.
• Willingness to collaborate with team members and contribute to a positive work environment.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• No nights
• Overtime

Work Location: In person