Description

We have been voted one of the best companies to work for 3 years in a row, because we have developed a fun and inclusive culture that is at the forefront of how we operate. We only hire the best and most passionate talent and are proud to promote employees from within.

One Florida Bank was founded on the belief that when we work together, our goals are One. As a Florida-based bank, we are firmly rooted in our local communities, because building relationships one-on-one is the way business gets done. We are committed to knowing you personally, understanding your needs and goals, and providing the products and services that will support you along the way.

This position is responsible for directing and motivating a team of Treasury Management Sales Officers and Operations professionals. This position creates, maintains, and implements competitive products, develops business for non-interest income and deposits. Responsible for both Retail and Commercial Business Online Banking Products and Services which include but not limited to ACH, Remote Deposit Capture and Positive Pay. Develops, writes, and implements policies and procedures related to existing and new Treasury Management Products, Digital Banking, and payment services. The Director of TM will also provide direction to team members, be accountable for the results of their own work and their assigned TM Sales Officers through coaching, training, and developing them to achieve targeted sales goals.

ESSENTIAL DUTIES

• Provide day-to-day pipeline management for TM Sales Officers including guidance on pricing, proposals, selling techniques and skills.
• Create and manage a unified approach to sale of treasury management products markets.
• Review formal presentations and proposals to be presented to customer/prospect as needed.
• Develops and maintains strong partnerships and relationships with vendors who provide related deposit, Treasury Management, and digital banking services.
• Partner with TM Support to ensure implementations and on-going customer support are in line with sales goals.
• Create and maintain a loyal consultant role in customer/prospects/employees.
• Coordinates and keeps current with vendors’ releases, new system enhancements, new services, modifications, and revises department processes as needed.
• Analyzes, develops, and implements risk monitoring controls for payments-related products and services.

ROLES AND RESPONSIBILITIES

• Maintain a subject matter expertise of payment strategies, processes, and solutions within the Payments industry.
• Maintain an advanced understanding of OFB’s current and prospective solution set, and position in the marketplace.
• Experience in product pricing and negotiation, and ability to set competitive pricing for customers.
• Work with senior management and department managers to determine actions necessary to protect the Bank against possible loss.
• Keep current with new and improved technologies for the overall operating efficiency of the treasury services platform to ensure client satisfaction.
• Develop and execute a strategic market development plan to attain production goals.
• Partner with Commercial Relationship Managers (CRM) on strategic discovery conversations to understand customer/prospect operations and goals.
• Design and deliver payments solutions in alignment with customer needs and goals, demonstrating fit and value.
• Serve customers and prospects as a trusted payments industry expert advisor, consultant, and core member of their OFB relationship team.
• Collaborate with CRM to develop and maintain individual client management plans and goals for top clients in the portfolio.
• Proactively generate payment revenue opportunities internally and externally.
• Ensure all confidential information in the work area is properly secured each day. 
• Maintain privacy of customer account information. 
• Acts as liaison with examiners and auditors.
• Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Treasury Management Operations Manager
• Treasury Management Sales Officers

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree or 5-10 years related work experience; 
• 7 years of working knowledge of treasury products and bank operations;
• 3 years of experience as an industry expert;
• Knowledge of all applicable Federal and State bank regulations. ACH, NACHA, Wire Transfer, Swift, Electronic Funds Transfer, REG E & CC;

Language and Interpersonal Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Effective interpersonal relationships with management and team members 
• A thorough understanding and application of all policies, procedures and regulations pertaining to the work of Deposit Operations 
• Ability to effectively manage time as related to daily tasks 
• Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanor
• Ability to operate in a team environment to accomplish shared goals

Mathematical Skills

• Ability to work with basic mathematical concepts 
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer and Office Equipment Skills

• Proficient with spreadsheet software (Microsoft Excel)
• Word processing software (Microsoft Word)
• Other Microsoft Office applications (Outlook, Teams, One Note, PowerPoint)
• Copier/Scanner

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Sit or stand for extended periods
• See to read small print or complex reports
• Manually operate keyboard, mouse and other personal computing devices
• Occasionally lift up to 20 pounds

CERTIFICATES, LICENSES, REGISTRATIONS

• CTP certification preferred, or program initiated within 24 months of hire;

One Florida Bank supports a diverse workforce and is proud to have an engaged and inclusive culture that promotes equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. One Florida Bank conducts pre-employment background screening, credit checks and drug testing.

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by contacting the HR Department. 

What about the benefits?

We recognize all Federal holidays every year and we offer highly competitive benefits such as:

· 100 % employer paid Medical, Vision, Dental, STD, LTD and group life insurance for the employee

· 401(k) Safe Harbor Match 

· Paid vacation and sick time plus 1 floating holiday

· Paid volunteer hours

· Wellness Program

· Shared leave program

· Tuition Assistance Program

· Pet Insurance

· Team Building activities