About Oncology Care Partners

About the role

What you'll do

• Welcome patients to the practice and perform registration functions
• Accurately record demographic, financial, and other relevant patient information and input into the EMR
• Prepare patient accounts, which may include insurance verification, for the upcoming day to support optimal patient flow in clinic operations
• Confirm patient appointments through electronic means or by placing phone calls to patients and/or caregivers
• Assist with appointment scheduling of new and established patients
• Engage with patients, caregivers, insurance providers, referring providers, and staff over the phone
• Serve as a patient advocate through complying with HIPAA standards when accessing medical records and other important, confidential documentation
• Demonstrate a sense of ownership through contributing to the improvement of the patient’s experience
• Act as a positive, collaborative team player by being flexible to achieve the mission of Oncology Care Partners

Qualifications

• Prior customer service experience required, healthcare experience strongly preferred
• High school degree required
• Fluency in English & Spanish required
• US work authorization
• As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination
• Passion for helping others
• Strong interpersonal communication skills
• Comfort using technology, including scheduling platforms and Microsoft Office Suite
• Openness to stepping in and helping other teams/ functional areas when needed

• Competitive salary
• Benefits that start when you do
• 401k with 4% match and immediate vesting
• Paid Time off