Once Upon a Child Raleigh is looking for an outgoing and motivated customer service representative to join our team. The position is for cashier/stocking and duties include use of cash registers, electronic scanners, and other related equipment to conduct monetary transactions with customers. This position includes hanging and tagging of merchandise as needed and taking merchandise to the floor as needed. 

The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service. 

Responsibilities: 

• Customer service – Greet customers as they enter the location and answer any questions or as needed. Assist the customers with locating various products and resolving complaints as they arise. Getting merchandise down for customers and helping customers find items in the store.
• Cash handling – Accept money in the form of cash, checks, and credit or debit cards for items purchased. Ensure accurate transactions by balancing the cash register at the beginning and end of the shift. Accept and process all returns or exchanges according to store policy. Assist with all store transactions necessary on the register.
• Stocking- Ensuring merchandise is processed timely and efficiently. Tagging merchandise and placing on hangers in an organized and systematic fashion.
• Answering the telephone
• Assist in opening and closing of the store ensuring checklists are completed.

Requirements: 

• High school diploma required (or equivalent) or attending high school
• Excellent customer service skills 
• Excellent verbal communication skills
• Ability to operate available equipment, such as cash registers, calculators, or scanners
• Necessary mathematical skills, as needed to make the change and give refunds
• Knowledgeable about the company's products and services and customer-related policies
• Pleasant attitude and a team player
• Dependable
• Ability to Multitask

Benefits

• W2 position
• Part Time
• Hourly: $13-$15 depending on education and experience.
• There are opportunities for growth and increased pay

About Once Upon a Child: We are a small business. We buy and sell gently used baby and childrens clothes, shoes, toys and equipment.

Once Upon a Child Raleigh is an organization dedicated to providing families affordable options in clothing, toys, shoes and equipment while making the shopping experience top notch.

Our employees enjoy a work culture that promotes teamwork and outstanding customer service.