Once Upon a Child in Brighton is looking for a Shift Leader to join our team. This position will oversee the retail location and its staff during the afternoon/evening shifts.

The ideal candidate will be sales and team-oriented, display strong attention to detail, and maintain professionalism at all times. A shift leader is a skilled multi-tasker, holds keys to the store, and demonstrates leadership as well as exceptional customer experience.

Responsibilities:

• Sales services Report daily sales and capture all credit can cash receipts. Fill out daily reports as required and has ability to problem solve register issues.
• Customer Service Respond to customer issues and resolve their needs as they arise. Maintain a clean store environment safe from all hazards.
• Supervise Lead by example. Motivate the sales team with effective communication and keep other employees on task to complete goals for the day.

• Previous retail experience, preferably in a leadership role.
• Ability to stay calm, patient and professional at all times.
• Strong leadership skills with a proven record of motivating staff.
• Excellent customer service skills.

About Once Upon a Child in Brighton:

Once Upon a Child is a franchise kids resale store. Each store is independently owned and operated. Our store is proud to buy thousands of gently used kids' items from the public and sell them at a great value price to our customers. Our employees enjoy a work culture that promotes organization, while having fun and making sure our customers are taken care of before all else.
A full-time employee works a minimum of 32 hours per week and will receive paid vacation time after working one year at the store. All employees have a 20-30% off discount on items in the store. Occasional bonuses and other perks.

Employees can also take advantage of a casual dress code, major holidays off and comfortable store atmosphere with family values.

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