18 Application Support Analyst (Remote Position) Jobs in Plano, TX
Omnigo Software is Hiring a Remote Application Support Analyst (Remote Position)
Position Summary Description
Essential Job Responsibilities
- Works directly with customers to resolve moderately complex application issues, services,
- Uses discretion to effect timely solution of problems in order to ensure customer satisfaction,
- Field or escalate inbound inquiries.
- Collects detailed information to categorize request in order to determine method of
- Exercises sound professional judgment in analysis of problem in order to: (1) attempt
- Respond to questions regarding hardware requirements and basic software configuration
- Provides continuous status update communication with customers on outstanding issues
- Participates in after-hours on-call rotation.
Requirements
- High school diploma
- Demonstrated customer focus
- Technical capacity
- Ability to analyze and solve problems
- Strong understanding of MS Windows Desktop and Server operating systems along with
- Positive and friendly demeanor
AA/EOE/M/F/Disabled/Vet
This company is an affirmative action/equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.
Job Summary
Full Time
$77k-98k (estimate)
03/24/2024
07/20/2024
omnigo.com
Saint Louis, MO
100 - 200
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The job skills required for Application Support Analyst (Remote Position) include Application Support, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst (Remote Position). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst (Remote Position). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Analyst (Remote Position) positions, which can be used as a reference in future career path planning. As an Application Support Analyst (Remote Position), it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst (Remote Position). You can explore the career advancement for an Application Support Analyst (Remote Position) below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Analyst job description and responsibilities
Application support analysts respond to application support requests for smartphone or computer applications.
03/14/2022: Amarillo, TX
Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.
03/20/2022: Pittsfield, MA
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
01/21/2022: Spokane, WA
Application support analysts provide customer service to users of applications on smartphones and computers.
01/24/2022: Juneau, AK
These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
02/15/2022: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Analyst jobs
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.
03/14/2022: Charlotte, NC
Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.
12/27/2021: South Bend, IN
Application support analysts need both technical and human skills to perform their duties effectively.
03/08/2022: Fort Lauderdale, FL
Application support analysts can provide support through email, phone calls or live chat.
01/18/2022: Frankfort, KY
Applications support usually offers technical support and human support.
03/11/2022: Omaha, NE
Step 3: View the best colleges and universities for Application Support Analyst.
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