Admissions Assistant

Admission Assistant to join our team. This position will work closely with the Admission Director on bed management, compliance and resident satisfaction. This position will need to have excellent written and oral communication skills and a passion for delivering outstanding customer service. 

Essential Duties and Responsibilities:

• ·Responsible for creating resident medical records in PointClickCare 

  ·Oversees daily census activities, including clearing the dashboard in PointClickCare, maintaining the facility paper census and completes the daily census worksheets for the home office.

  ·Is responsible for managing bed census and communicating room readiness, room changes and admission notifications to the admission assistant and IDT teams 

  ·Creates name tags and welcome packets for resident rooms and deliver Admission Notification to floor nurse

  ·Will be responsible for completing background checks in accordance with State and Federal Regulations

  ·Will greet residents upon admission. For after hour admits, the concierge must notify reception and IDT in advance to ensure a smooth transition for the resident and residents’ family.

  ·Securing new customers through the facility tour process

  ·Responsible for managing all swim lanes within the RESIDE software; including reviewing and editing of demographic and payer information to ensure the contract reflects accurate information.

  ·Work with residents or other responsible parties to complete resident agreements via RESIDE within 72 hours of admission

  ·Assist with facility rounds upon request

  ·Schedule patient transportation upon request

  ·Perform miscellaneous concierge duties 

Education and Experience Requirements:

• Previous experience in long-term care is preferred
• Compassionate and empathetic personality
• High School Diploma or GED
• CNA Preferred
• Point Click Care or other EHR experience preferred

Physical Demands:

• Must be able to move intermittently throughout the workday
• May be necessary to assist in the evacuation of residents during emergency situations
• The noise level in the work environment is usually moderate

Pavilion Healthcare provides long and short-term skilled nursing care. At Pavilion, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome – our number one goal.

We don’t just offer care for you – we care about you.