Job Title: Installation Support and Configuration Admin (Fully Remote)Employer: Reliant Safety, LLCReporting to the Support and Configuration Manager, Responsibilities include, but are not limited to the following:Assist with contacting ISP to resolve internet issues.Assist with configuring and auditing settings of camera and access control systems.Assist field personnel with camera/server/network setup and remote support.Configure router to use Static IP and forward ports.Setup/edit TCP/IP settings.Assist with troubleshooting camera/access issues as knowledge base grows.Provide technical training to virtual guards and MRT as needed.Document all standards and procedures.Add/Remove/Modify key fob permissions and facial recognition enrollments as needed.Skills:Strong troubleshooting and problem-solving skills.Excellent verbal and written communication.Ability to quickly learn to use new software tools.Team player - ability to work well in a close employee/support environment.Strong background in Microsoft Excel.Knowledge of subnets and networking.Knowledge of SQL and C# a plus, but not required.Ability to speak Spanish a plus, but not required.Experience with camera/access control/intercom systems (Hikvision, Vivotek, Axis, Ocularis, S2, Honeywell, Airphone) a plus, but not required.Requirement:Must reside and be authorized to work in Puerto Rico