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Omni Hotels & Resorts
Carlsbad, CA | Full Time
$29k-38k (estimate)
8 Months Ago
Rooms Controller - Full Time
$29k-38k (estimate)
Full Time | Accommodations 8 Months Ago
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Omni Hotels & Resorts is Hiring a Rooms Controller - Full Time Near Carlsbad, CA

Location

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

Responsible for daily room assignment for VIP's and all other special requests, assist Front Desk with daily operations when needed.

Responsibilities

  • Pre-block special requests/groups, room assignment, etc. on a daily basis. Pre-register groups when applicable.
  • Create daily "show room" listing.
  • Create daily VIP, show rooms inspection sheet.
  • Review & identify out of order rooms.
  • Assign rooms daily.
  • Maintain contact with Housekeeping, Sales, Conference Services and Reservations.
  • Knowledge of all Property Management System.
  • Assist Front Desk when necessary.
  • Manage room waits.
  • Work with the Engineering department to schedule rooms out or order for maintenance
  • Complete other tasks as assigned by management.

This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • One to two years Front Desk and/or Reservations experience is required, preferably in an upscale, high-volume environment.
  • High School graduate preferred

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $22.40/hr

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$29k-38k (estimate)

POST DATE

10/13/2023

EXPIRATION DATE

05/14/2025

WEBSITE

omnihotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

ROBERT B ROWLING

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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The following is the career advancement route for Rooms Controller - Full Time positions, which can be used as a reference in future career path planning. As a Rooms Controller - Full Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Rooms Controller - Full Time. You can explore the career advancement for a Rooms Controller - Full Time below and select your interested title to get hiring information.

If you are interested in becoming a Rooms Controller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Rooms Controller for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Rooms Controller job description and responsibilities

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets.

03/04/2022: Saint Petersburg, FL

Organize and coordinate check-in/pre-registration procedures for arriving groups.

02/17/2022: Laramie, WY

Review out-of-order rooms daily. Ensure rates match market codes and document exceptions.

03/18/2022: Buffalo, NY

They hold complete understanding of the types of rooms available with the facility.

04/11/2022: Orange, CA

Based on their knowledge of rooms, they even suggest guests on the rooms that would be comfortable for them.

03/22/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Rooms Controller jobs

A good room controller actively listen to and consider the concerns of other associates, responding appropriately and effectively.

03/17/2022: Gainesville, FL

They also develop and maintain positive productive working relationships with other associates and departments.

02/11/2022: Bergenfield, NJ

This role needs good level of English and strong organizational and time management skills.

04/17/2022: Harlingen, TX

The controller needs attention to detail and an ability to act under pressure.

02/06/2022: Florence, SC

Those with previous controller experience may take less time to become fully certified.

03/09/2022: Queens Village, NY

Step 3: View the best colleges and universities for Rooms Controller.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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